Case Intake Coordinator

JOB DESCRIPTION:

Job Title

Patient Therapy Access: Case Intake Coordinator

Working at Abbott

At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify forfree medical coverage in ourHealth Investment Plan (HIP) PPOmedical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelors degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.

The Opportunity

This position works out of our Plano TX location in the Neuromodulation division. Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Case Intake Coordinator is responsible for the intake and coordination of patient submissions to the Patient Therapy Access team while directing incoming patient office and field representative inquiries to the appropriately assigned specialist.

What Youll Work On

• Review incoming fax and email communication to determine appropriate disposition
• Confirm receipt of materials to original sender
• Create shell entries for new candidates and cases in
• File case information in the appropriate status folder for the assigned specialist or group
• Timely processing of all incoming entries to ensure efficient processing
• Periodically assist with standard benefit verification as part of the file creation process
• Create and maintain complete and accurate records
• Other administrative duties as assigned

Required Qualifications

• High School Diploma or Equivalency Required
• 3 years experience in fast paced data entry and administrative role
• General knowledge of private insurance Workers Compensation and Medicare guidelines pertaining to Prospective and Retrospective Utilization Review preferred
• Proficient with Microsoft Office (Word & Excel specifically)
• Some experience preferred
• Ability to accurately meet required time frames/deadlines
• Ability to work as a team player and share workloads with other team members
• Excellent communication skills; verbal and written

Other Skills and Characteristics:

• Attention to Detail
• Excellent organization skills and ability to multi-task in a fast-paced environment

Learn more about our health and wellness benefits which provide the security to help you and your family live full lives:

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.

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The base pay for this position is

In specific locations the pay range may vary from the range posted.

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