Revenue Operations Specialist

At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner.Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs non-profits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilities-and were just getting started!

The Revenue Operations team is seeking an operational all-star to serve as a key bridge across our Go-To-Market teams including Sales Success Marketing and Enablement. This role will play a critical part in driving cross-functional initiatives from inception to completion by identifying both short- and long-term improvements to our revenue operations processes. If youre excited to grow your impact through data systems and strategyand see that impact dailythis role is for you.

What youll do:

• Drive operational excellence across GTM functions by analyzing performance identifying inefficiencies and implementing scalable process improvements.
• Partner with cross-functional stakeholders (Sales Marketing Customer Success Enablement) to design and optimize solutions that support business growth.
• Build and maintain Salesforce configurations including flows validation rules assignment logic and other system enhancements within the broader Salesforce ecosystem.
• Support and implement new business requirements tied to GTM initiatives ensuring alignment with operational goals and KPIs.
• Manage and improve data integrity within Salesforce including aligning data definitions reporting logic and governance standards.
• Identify and implement AI-powered automation opportunities across GTM workflows to drive measurable operational efficiency.
• Build and maintain reports and dashboards to deliver actionable insights across revenue teams; leverage BI tools where applicable.
• Analyze data across the customer lifecycle to identify opportunities to improve go-to-market strategies and productivity metrics.
• Troubleshoot system issues and support day-to-day operational requests via JIRA or similar ticketing systems.
• Create and maintain technical and process documentation for new and existing workflows and system enhancements.
• Participate in agile processes including backlog refinement and prioritization of operational work.

Who you are:

• Bachelors degree in Business Administration or a related field.
• 24 years of experience in revenue operations sales operations marketing operations or general business operations (SaaS experience preferred).
• Salesforce experience required (12 years of administration experience preferred); Salesforce Administrator certification preferred with additional certifications a plus.
• Strong analytical and problem-solving skills with experience using data to drive decisions and process improvements.
• Experience building reports and dashboards; familiarity with BI tools (e.g. Tableau) is a plus.
• Hands-on experience evaluating and applying AI tools to streamline revenue operations workflows and surface actionable insights.
• Proficiency in Excel; experience with SQL and/or SOQL is a plus.
• Strong understanding of go-to-market processes sales metrics and customer lifecycle management.
• Ability to manage multiple priorities and work effectively in a fast-paced cross-functional environment.
• Strong communication and interpersonal skills with the ability to translate business needs into technical solutions.
• Experience creating technical and process documentation to support operational scalability.

Why Youll Love Us:

• We celebrate one anothers differences. We are proud of our culture of diversity and inclusion and were always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If youre passionate about supporting businesses and organizations you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses non-profit organizations and community groups.
• Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business take on stretch assignments seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person participate in live trainings and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race color religion sex gender gender identity national origin citizenship age disability sexual orientation genetic information veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions please contact

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Constant Contact we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current former and prospective employees. We maintain this Personnel Global Privacy Notice (this Notice) in compliance with applicable privacy laws including the California Consumer Privacy Act (the CCPA) and the UK General Data Protection Regulation (collectively the Data Protection Laws). Click here for a full copy of our General Personnel Privacy Notice.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters staffing firms search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.