Marketing Operations Specialist II
San Jose, CA - USA
Job Summary
At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.
We are looking for a passionate marketing campaign ops problem solver who wants to join a best-in-class marketing organization that is innovating and pushing the limits of what Martech can do. As a Marketing Campaign Operations Specialist at F5 you will be central to the heart of marketing and reaching our business goals while bringing your hands-on skills expertise in Marketo and related MarTech to effectively bring our marketing programs to life. You love systems processes data and have an exceptional attention to detail.
The ideal candidate will be process-driven and detail oriented. As part of the growing demand generation team the Marketing Campaign Operations Specialist will own Marketo campaign builds and execution projects to grow our revenue engine. The ideal candidate is looking for growth learning opportunities and enjoys a work environment that builds strongproblem-solvingskills and cross-functional collaboration.
PRIMARY RESPONSIBILITIES:
Build trusted partnerships with marketing stakeholders (field marketing integrated marketing events and channel marketing)
Drive program execution through build testing deployment and measurement; recommend optimizations
Serve as the primary point of contact for campaign requests; ensure best practices and consistent reporting
Build Marketo programs such as emails list imports event programs gated asset programs
Maintain campaign calendar entries; identify audience overlap and drive corrective action
Identify and implement improvements to campaign operations and processes
Troubleshoot and resolve operational issues; conduct post-mortems on campaign incidents
Promote best practices for data governance and data hygiene across the MarTech stack
Manage multiple projects in Wrike; keep tasks current to support clear stakeholder communication
Provide QA and support for Marketo executions (lists workflows template management etc.)
Keep marketing operations process and system documentation up to date
REQUIRED SKILLS EXPERIENCE and QUALIFICATIONS:
24 years of Marketo experience supporting webinars events newsletters email sends and other campaign operations
Marketo certification preferred but not required
Bachelors degree in a business or technical field preferred
Salesforce (SFDC) experience a plus
Comfortable with project management tools (Wrike etc.)
Strong attention to detail while managing projects and partnering with multiple stakeholders
Team player with strong interpersonal verbal and written communication skills
Strong process documentation and knowledge transfer skills
Self-directed and proactive in driving work toward defined marketing objectives
#LI-Remote #LI-EM1
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be all-inclusive and responsibilities and requirements are subject to change.
The annual base pay for this position is: $73600.00 - $110400.00F5 maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience geographic locations and market conditions as well as to reflect F5s differing products industries and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation bonus restricted stock units and benefits. More details about F5s benefits can be found at the following link: F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @) or auto email notification from Workday (ending with or @).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .
Required Experience:
IC
About Company
F5 application services ensure that applications are always secure and perform the way they should—in any environment and on any device.