ServiceNow Tech Lead
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Title: ServiceNow Tech Lead and nbsp;
Location: Toronto ON/Onsite
Duration: Full Time
Salary: $90K-$100K/ year CAD
Video Interview
JOB DESCRIPTION:
Total Experience: 10 and amp; Above years
Role Description:
Key Responsibilities:
Design build test and deploy ServiceNow solutions using ITSM Virtual Agent and the Now Platform.
Develop and configure ServiceNow components including Client Scripts Business Rules UI Actions UI Policies Script Includes REST APIs Notifications Reports Dashboards PA Indicators Service Catalog Workflows Flow Designer and Automation
Lead new implementations enhancements and backlog development activities.
Build and support integrations between ServiceNow and enterprise systems.
Implement Service Portal solutions using AngularJS.
Support CMDB Cloud Discovery and platform upgrades while reducing customizations.
Work closely with business analysts and stakeholders to translate requirements into technical solutions.
Coach and guide developers administrators and testers.
Participate in Agile delivery sprint planning code reviews testing and UAT defect resolution.
Leverage Now Assist and AI-driven capabilities across ITSM Virtual Agent HRSD and CSM.
Required Skills:
6 - 8 years of hands-on ServiceNow development experience.
Minimum 2 end-to-end implementations of ServiceNow ITSM and Virtual Agent.
Strong knowledge of the ServiceNow platform and development best practices.
Expertise in Client-side and server-side JavaScript Glide scripting HTML CSS XML
Experience with ServiceNow modules such as HRSD CSM SecOps and other non ITSM modules.
Strong integration experience using REST and other integration mechanisms.
Experience working in Agile Sprint-based delivery models.
Good-to-Have Experience with ITOM ITAM SAM HAM BCM APM App Engine.
Experience implementing Now Assist.
Excellent communication skills with ability to work across distributed teams.
