Gibson Homewares is the nations leading producer of dinnerware cookware cutlery tools and gadgets - all the essentials needed for prep cooking dining and entertaining.

For over 40 years and spanning four generations as a respected and trusted family-owned company Gibson Homewares has developed a portfolio of brands across multiple categories. Based in Los Angeles Gibson is known for delivering product lines with style and value for the global retail marketplace. Exporting to Latin America and Mexico. Gibsons legacy brands include Laurie Gates Gibson Elite Gibson Home Ultra by Gibson and Soho addition Gibson is a driving force behind global brands such as Martha Stewart Calphalon Sur La Table Babish Kenmore Crockpot Oster Mr. Coffee and Peanuts.

At Gibson PEOPLE ARE THE #1 PRIORITY and the company is always looking for new talent to join our growing team.

For more information visit us at

Job Title: AI Adoption Specialist

Full-Time In-Office M-F in Los Angeles

Were looking for a hands-on AI Adoption Specialist to help our Sales Marketing and Operations teams work smarter with AI. Youll report to our Director and SVP Information Technology and own the day-to-day execution of AI initiatives-finding bottlenecks running pilots training employees and making sure AI tools actually get used and deliver results.

This isnt a strategy role and it isnt a data science role. Its a doer role. Youll be the person who turns leaderships AI vision into something teams can touch use and benefit from every day.

What Youll Do

• Run discovery workshops across departments to identify time sinks process bottlenecks and AI opportunities.
• Run AI pilot projects: scoping timelines vendor coordination testing and results tracking.
• Set up configure and test AI tools (Copilot Claude Oracle AI Agents automation platforms) for business teams.
• Write prompts build AI workflows and QA outputs before rolling tools out to end users.
• Create training materials run hands-on sessions and support employees as they adopt new AI tools.
• Help maintain approved AI tools policy
• Monitor AI agent performance token usage and flag governance or compliance issues.
• Research new AI vendors and tools; coordinate demos and POC logistics.
• Map cross-departmental handoffs (Marketing Sales Ops) to find friction points AI can solve.
• Build a reusable playbook of templates checklists and best practices for future AI rollouts.

What Were Looking For

Required:

• 3-6 years in business analysis operations project management or process improvement.
• 1 years using AI tools (ChatGPT Claude Copilot Gemini Oracle GenAI) in a professional setting.
• Strong project management skills-you can juggle multiple workstreams and keep things on track.
• Data-literate: comfortable with spreadsheets CRM exports and basic data quality checks.
• Excellent documentation and communication skills-can turn messy findings into clear summaries.
• Experience working cross-functionally with Sales Marketing or Operations teams.
• Self-starter whos comfortable with ambiguity and figuring things out.
• Bachelors degree in Business Information Systems or related field (or equivalent experience).

Nice to Have:

• Experience with prompt engineering or building AI workflows (Zapier Power Automate Make).
• Familiarity with CRM platforms (Salesforce HubSpot) or marketing automation tools.
• Background in change management training development or user adoption programs.
• Understanding of AI concepts: LLMs RAG agentic AI tokens and governance.
• Experience with data visualization tools (Tableau Power BI Looker).
• Certifications in PM (PMP Scrum) AI fundamentals or process improvement (Lean/Six Sigma).
• Hands-on experience with ERP systems such as Oracle Fusion SAP S/4HANA NetSuite or similar cloud-based ERP/SaaS platforms.
• Understanding of ERP business processes (order-to-cash procure-to-pay record-to-report) and how AI can streamline or augment them.
• Experience extracting cleaning or reporting on data from ERP systems to support AI pilots or automation projects.

Required Experience:

IC