Front Office Manager

Marriott Hotels Resorts

Job Location:

Columbus, NE - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

Additional Information: This hotel is owned and operated by an independent franchisee Highgate Holdings. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

The Director of Front Office for Le Meridien Columbus The Joseph is responsible for ensuring the operation of Guest Services Valet and Front Desk service in an attentive friendly efficient and courteous manner providing all guests with quality service while maximizing room revenue and productivity and developing managers and employees.

At least 4 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 4 or more years of related experience.

Previous Front Office management experience leading a team is required.

Must be proficient in MS Excel and MS Word.

Long hours sometimes required.

Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive friendly courteous and service oriented manner.

Must be effective at listening to understanding and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Maintain regular attendance in compliance with Highgate Hotel Standards as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming.

Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity identify problem areas and assist in implementing solutions.

Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.

Must be able to understand and evaluate complex information data etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information

Competitive Pay Health Dental Vision Matching 401k LTD STD Life Complimentary Garage Parking Free Dry Cleaning and a wide range of other benefits

This company is an equal opportunity employer.

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Required Experience:

DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee Highgate Holdings. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices...