Product Portfolio Operations Manager e

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise strategic thinking skills communications and operational excellence across product lines.

As a Product Portfolio Operations Manager in CCB Operations you are a foundational member of a team responsible for implementing connectivity strategies across the product space while being directly responsible for creating and managing structures that enhance coordination in our product line.

Job responsibilities

Supports portfolio level management (i.e. all 12 Ops Products); key responsibilities include but are not limited to the following:

• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives

• Enables operational efficiency by supporting training maturation needs assessments and continuous improvement practices

• Drives adaptation and modification of our product-line framework to ensure cross-product priorities sequencing and trade-offs are realized

• Implements a product-level collection strategy consisting of controls financials and resourcing needs

Required qualifications capabilities and skills

• 5 years of experience or equivalent expertise in program management portfolio management or performance optimization

• Proven ability to manage and implement operational effectiveness initiatives

• Proven ability to operate within the product development life cycle and agile methodologies

Preferred qualifications capabilities and skills

• Proven ability to lead matrixed cross-functional teams leveraging collaboration influence and conflict resolution skills to achieve desired results
• Excellent communication presentation and interpersonal communications skills with strong ability to develop and maintain relationships
• Strong analytical problem solving creativity and attention to detail demonstrated by the ability to make timely and sound decisions
• Ability to effectively shift between strategic and detailed tactical management
• Consumer Community Banking (CCB) Operation and product management experience a plus