General Manager (DUAL Property)
Lake Forest, CA - USA
Job Summary
S3 Hotel Group is seeking a dynamic results-driven General Manager to lead dual operations at the Homewood Suites and Hampton Inn Irvine Spectrum/Lake Forest. This role is responsible for delivering exceptional guest experiences maximizing financial performance and ensuring full compliance with Hilton brand standards. The ideal candidate is a hands-on leader with strong operational discipline financial acumen and a passion for team development within a dual-property focused-service environment.
Leadership & Culture
- Lead coach and develop department heads and team members
- Drive employee engagement retention and accountability
- Foster a culture aligned with Hilton service standards
- Ensure alignment and communication across both properties
Operations Management
- Oversee Front Office Housekeeping Maintenance and F&B operations
- Ensure brand compliance and QA readiness
- Maintain high service cleanliness and product standards
- Drive guest satisfaction scores and service excellence
Financial Performance
- Manage P&L and achieve revenue and profit targets
- Control labor and operational expenses
- Optimize flow-through and GOP performance
- Analyze financial reports and implement improvements
Sales & Revenue Strategy
- Partner with Sales team to drive occupancy and ADR
- Support business development and local partnerships
- Monitor market trends and competitor positioning
Compliance & Risk Management
- Ensure compliance with CA labor laws and company policies
- Maintain safety programs and workers compensation standards
- Partner with HR on employee relations and investigations
Human Resources & Talent Development
- Oversee hiring onboarding and training programs
- Ensure completion of Hilton-required training
- Lead performance management and succession planning
Qualifications
- 5 years hotel leadership experience (GM or AGM)
- Hilton brand experience preferred
- Strong financial and operational background
- Knowledge of California labor laws
- Experience with hotel systems (PEP OnQ)
- Strong leadership and communication skills
Compensation & Benefits
- Competitive salary
- Performance bonus (MIPP)
- Medical Dental Vision Insurance
- 401(k)
- Paid Vacation and Sick Leave
- Hilton travel benefits
- Career advancement opportunities
About S3 Hotel Group
S3 Hotel Group is committed to operational excellence team development and delivering exceptional guest experiences across all properties.
Required Experience:
Director
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