International Admissions Officer

SAIT

Job Location:

Calgary - Canada

Monthly Salary: $ 58468 - 63024

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Corporate Development Applied Research and International (CDARI) division is home to SAITs continuing education and corporate training offerings industry applied research services internal business intelligence department and our centre for international learners. Join a vibrant team focused on service opportunity and connection.

The Opportunity

Job classification: Customer Service Representative

Salary range: $58468.80 - $63024.00. Placement within the range is typically based upon a review of skills experience and internal equity.

Hours per week: 40

Paid leave: 3 weeks vacation per year

Deadline to apply: 4:00PM May 6 2026

Reporting to theSupervisorInternational Admissions and Enrolmentthe incumbent provides support and carries out strategic directions established by theAssociate RegistrarInternationaland theAssociate Vice Centre(IC)Admissions Officerisanall-in-onepositionto support and enable the IC to administer coreinternational admissions functions.

In conjunction withtheSupervisor International Admissions and Enrolmentthe incumbent isresponsible foractioning IC enrollment management tasks such asissuingoffers deferring studentsandcompleting international document alignment with IC business priorities and goals this role has access toadmissionssystems andtheauthority tomake admission cancellation and deferral decisions.

TheInternational Admissions Officercoordinatesindividual responsibilities and priorities in conjunction with overall departmentalgoals and priorities while adhering to SAITapproved policies and work closely withtheSupervisor International Admissions and EnrolmentandIC Leadershipto expandinternational student individual in this position mustworkbothindependentlyas well as in a team settingwith asharedand collaborative attitude.

How youll contribute

International Admissions

Review applications and assign decisions or updates to statuses
Complete evaluations of international documents for admission requirements
Review application dashboards in VAS system daily
Provide exceptional customer service by responding to inquiries from applicants regarding admission processes/statuses and updates using VAS and Freshdesk platforms
Manage the applicant from point of application through to confirmation
Work in collaboration with the International Enrolment Specialist to ensure international admission decisions for co-existent applications cycles are handled effectively
Work diligently to ensure international targets are met within specific time frames
Confirm that all international tuition deposit fees are paid by deadlines
Updating assigning and distribution of offer and confirmation letters through admissions systems
Assist with deferrals and associated activities pertaining to the admissions cycle
Run daily status reports for international applicants and perform updates to statuses
Assist with processing international cancellations and related refunds
Maintain open lines of communication within the team and with other support services and the academic schools
Promote continuous quality improvement within the team department and throughout the SAIT community

Project Coordination of International Admissions and Enrollment Management Initiatives

In collaboration with the Supervisor International Admissions and Enrolment establish application enrolment management priorities and targets to support departmental and institutional priorities
Ensure IC competitiveness vis-a-vis competitors by driving IC operational efficiencies (admissions waitlists etc.) across the institute
Participates in communication strategies and tactics related to the admission cycle
Support the delivery of customer-centric service to applicants
Provide support to prioritize applications based on external data inputs (government processing times local country conditions geo-politics etc.)

Enrollment Management Reporting

Support accurate and efficient processing of international applications based on established service standards and timelines
Answers email inquiries from staff faculty and students
Leadership may assign duties responsibilities and projects as required

What you bring

Post-secondary diploma or degree is required preferably in International Relations International Communications International Business etc.

A minimum of 2-3 years of directly related experience in International Education and international Admissions in a post-secondary setting

Previous experience evaluating educational documents is strongly preferred

Experience with project management would be considered an asset

RISIA certification or RCIC would be considered an asset

Experience living working or studying abroad is preferred
Experience with student information systems (Banner VAS OnBase etc.) preferred
A second language would be an asset

Skills & Knowledge

We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed and you will hear from us either way.

Together we build bold futures

At SAIT we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:

- Generous time off to pursue other passions and support your wellbeing

- SAIT paid premiums for medical dental and vision benefits so you and your family are well supported

- Benefits supporting mental health and access to Greenshield for virtual therapy at a reduced rate

- Access to a Health Spending or Taxable Spending Account

- Professional development opportunities through our Free Seat Program tuition support access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses

- Defined Benefit pension through LAPP to help you retire with confidence

- Excellent dining options on campus

- Free access to our fitness facilities and group fitness classes

And the perks keep on coming!

About SAIT

At SAIT were building bold futures. Were a community of tenacious problem-solvers inventive thinkers and passionate collaborators who believe in doing work that matters.

Named one of Albertas Top Employers were driven by a desire to create an impact in our community. If youre looking for a place where purpose meets possibility youve found it here.

Were committed to community and belonging

Community and belonging is essential to achieving SAITs vision to be a global leader in applied education. We encourage applications from women Indigenous people racialized people people with disabilities people from gender and sexually diverse communities and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Unclear Seniority

The Corporate Development Applied Research and International (CDARI) division is home to SAITs continuing education and corporate training offerings industry applied research services internal business intelligence department and our centre for international learners. Join a vibrant team focused on ...