Business Analyst
Oakland, CA - USA
Job Summary
Introduction
THIS IS A NEW ASSEMBLEDEXAMINATION. The eligible list resulting from thisexamination will cancel any existing list and may last approximately one yearbut can be extended.
Supplemental Questionnaire: A properly completedSupplemental Questionnaire must be submitted with each and Supplemental Questionnaires must be in the possession of theHuman Resource Services Department by 5:00 p.m. on the Last Day forFiling. Failure to submit the Application or Supplemental Questionnairewill result in disqualification.
Applications and Supplemental Questionnaireswill only be accepted online.
DESCRIPTION
THE COUNTY:
Established in 1853 Alameda County has a population of over 1.6million residents making it the second largest county in the Bay Area and theseventh largest in the State. The County encompasses 14 cities includingAlameda Albany Berkeley Dublin Emeryville Fremont Hayward LivermoreNewark Oakland Piedmont Pleasanton San Leandro and Union City as well assix unincorporated communities and rural areas that span a total of 738 squaremiles.
AlamedaCounty employs approximately 9000 employees working in 21 different agenciesand departments and has an annual budget of over $3 billion. As a major urbanCounty Alameda delivers a full spectrum of services including generalgovernment and internal services health care social services public workscriminal justice and other public safety services for its community.
TheCounty celebrates the rich diversity of its workforce which in large measurereflects the cultural and ethnic diversity of the community it serves. TheCountys mission is to enrich the lives of its residents through visionarypolicies and accessible responsive and effective services. Its vision is tobe recognized as one of the best counties in which to live work and dobusiness.
- Progressively responsible experience analyzing business requirements and information technology needs preferably in a public sector environment.
- Identifies and evaluates department business needs and applies independent judgment to lead and recommend technology solutions that improve system functionality streamline business processes and support organizational outcomes.
- In collaboration with department stakeholders and technical teams develops coordinates and ensures completion of project goals deliverables and milestones aligned with organizational priorities.
- Demonstrates strong experience providing business analysis services across functional areas including the ability to independently gather analyze and document user requirements and translate them into functional specifications that support system design and implementation.
- Significantly contributes to the development of strategic and tactical plans related to the implementation and enhancement of information systems reporting tools and data analytics solutions.
- Develops training materials and delivers system training to end-users to support system adoption and effective use.
- Analyzes business process gaps and system issues and recommends and supports the implementation of technical and process improvements.
- Coordinates and supports the integration of systems and applications to improve efficiency data sharing and overall system functionality across the organization.
Weare currently recruiting to establish a countywide eligible list that will beused by any County department or agency needing to fill a vacancy in thisclassification. There are immediate vacancies in the General Services Agency.
MINIMUM QUALIFICATIONS
The equivalent of three years of full-time professional experience in a position involving the design implementation/upgrade maintenance and training activities for a public or private agency comparable in size and complexity to the County of Alameda using a web based version of PeopleSoft SAP or Oracle Financials Purchasing Human Resources and/or Benefits Administration.
Special Requirements:
Incumbents in this classification may be required to work evenings weekends and/or on call.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
Knowledge of:
- Principles and practices of public sector human resources benefits programs or purchasing functions.
- Use of web based PeopleSoft SAP or Oracle Human Resources Benefits Administration or Purchasing software.
- Configuration tables/concepts and their impacts and relationships to automated system functionality.
- Integrated systems testing approaches.
- Process Management.
- System Integration.
- Strong customer service orientation.
- Application of Excel at an advanced level.
- Correctly apply legal requirements policy binding contractual agreements and program requirements to system functionality.
- Analyze complex business data/problems and develop appropriate solutions.
- Understand the relationship among multiple interrelated systems.
- Problem solve make sound decisions and appropriate recommendations.
- Understand impact of complex system processes on system performance.
- Organize prioritize and coordinate multiple tasks to meet critical deadlines.
- Work independently and in a team oriented environment.
- Orally communicate effectively.
- Write and modify technical and user documentation.
- Develop and facilitate training to individuals and groups.
- Use various software applications.
- Read interpret and apply complex technical material.
- Establish and maintain effective working relationships with others.
EXAMINATION COMPONENTS
THEEXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
- A review of applicants applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process.
- A review of candidates Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process.
- An oral interview which will be weighted as 100 % of the candidates final examination score. The oral interview may contain situational exercises.
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THISEXAMINATION.
We reserve the right to make changes to the announced examinationcomponents.
AlamedaCounty utilizes a Civil Service Selection System founded on merit. Such asystem is competitive and based on broad recruitment efforts and equalopportunity for qualified applicants to test in an examination process designedto determine the qualifications fitness and ability of competitors to performduties of the vacant position. Many of our recruitments are targeted andspecific to the needs of a current vacant position in which case the eligiblelist may be exclusively used for that current vacant position. Otherrecruitments may be more broadly used for both current and future vacancies orfor other alternate jobs with comparable scopes of work. To learn more aboutour recruitment and selection process please visit the What You Need to Knowsection of our website.
RECRUITMENT AND SELECTION PLAN
Applicants will be informed via email with reasonablenotice in advance of any examination process which will require theirattendance. The following dates aretentativeand subject to changebased on the needs of the Agency.
TENTATIVE RECRUITMENT PLAN: | |
Deadline for Filing: | 5:00:00 PM Thursday May 14 2026 |
Review of Minimum Qualifications: | Friday May 22 2026 |
Review of Supplemental Questionnaire for Best Qualified: | June 26 2026 |
Virtual Pre-Recorded Civil Service Oral Examination: Rating of Oral Examinations: | June 26 - July 6 2026 July 7 - July 14 2026 |
Notification of Results: | Week of July 21 2026 |
TENTATIVE SELECTION PLAN: | |
Departmental Hiring Interviews: | August 2026 |
WERESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTIONPLAN
Alameda County and the HumanResource Services Department will make reasonable efforts in the examinationand/or selection process to accommodate qualified individuals with disabilitiesand/or medical conditions in accordance/compliance with the State FairEmployment and Housing Act (FEHA) Federal Americans with Disabilities Act(ADA) Alameda Countys Reasonable Accommodation Policy and applicable request accommodation due to a disability/medical condition during this orother phases of the examination/selection process please contact the assignedHuman Resources Representative listed on the job announcementbefore the last date of filing.Alameda County requires applicants to provide supporting documentation tosubstantiate a request for reasonable order to qualify for areasonable accommodation applicants must have a disability/medical conditionpursuant to the ADA FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures pleasevisit our website .
BENEFITS
The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical HMO & PPO Plans
- Dental HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance Critical Illness Long-Term Care Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks cell phone etc.)
- Child Care Resources
- 1stUnited Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.
**Employees in management-designated classifications may be entitled to management paid leave. Refer to the applicable MOU or Salary Ordinance for more information.
Conclusion
All notices related to Countyrecruitments for which you have applied will be sent/delivered via add@ @ and accepted addresses to any emailblocking or spam filtering program you may use. If you do not do this youremail blocking or spam filtering program may block receipt of the noticesregarding your application for recruitments. You are also strongly advised toregularly log into your County of Alameda online application account to checkfor notices that may have been sent to you. All email notices that will be sentto you will also be kept in your personal online application account. You willbe able to view all of your notices in your online application account byclicking on the My applications button on the Current Job Openingspage.
Pleasetake the steps recommended above to ensure you do not miss any notices about arecruitment for which you have applied. The County of Alameda is notresponsible for notices that are not read received or accessed by anyapplicant for a County recruitment.
NOTE:All notices are generated through an automated email notification to the email boxesandare routed to unmonitoredmailboxes. If you have questions please go to our website at.You may also contact the Human Resources Analyst listed on the job announcementfor the recruitment for which you have applied.
AngelicaCuevas Human Resources Analyst
HumanResource Services County of Alameda
DISASTER SERVICE WORKER
AllAlameda County employees are designated Disaster Service Workers through stateand local law. Employment with the County requires the affirmation of aloyalty oath to this effect. Employees are required to report to work asordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
AlamedaCounty has a diverse workforce that is representative of the communities weserve and is proud to be an equal opportunity employer. All aspects ofemployment are based on merit competence performance and business County does not discriminate in employment on the basis of racecolor religion sex (including pregnancy and gender identity) nationalorigin political affiliation sexual orientation marital status disabilitygenetic information age membership in an employee organization retaliationparental status military service or other non-merit factors protected underfederal state and local law. Alameda County celebrates diversity and iscommitted to creating an inclusive and welcoming workplace environment.
Required Experience:
IC
About Company
Just east of San Francisco Bay lies Alameda county. The county, which is governed by a five-member board of supervisors, includes the major cities of Hayward, Oakland, San Leandro, and Livermore. Fifty county departments handle services like behavioral health care, emergency medical, ... View more