Deputy Coordinator, Investigation and Resolution

Reporting to an Assistant Vice President Office of Civil Rights Compliance the Deputy Coordinator for Investigation and Resolution Office of Civil Rights Compliance assists in directing the operations of the Office of Civil Rights Compliance (OCRC) with regard to Formal and Alternative Resolutions and in particular the management of timely high quality fair and thorough investigations. Supervises (and ensures attention to the professional development of) a team of investigators who conduct investigations and/or alternative resolutions to resolve Formal Complaints of protected class discrimination harassment and related retaliation pursuant to the Universitys Policy on Prohibited Discrimination Harassment and Retaliation for reports involving University faculty staff and students. Reviews analyzes and evaluates investigative plans investigative reports and other documents for accuracy completeness quality and consistency with applicable law and University policy in collaboration with the Vice President and Title IX Coordinator and Assistant Vice Presidents. Contributes technical subject matter and strategic expertise in the development of short-term and long-term plans for the OCRC Office in alignment with its mission to ensure a learning working and living environment free from discrimination harassment and retaliation and to promote an inclusive community. Assists with training of OCRC internal and external investigators as well as in providing training and education programs about OCRC resolution processes to University community members. Closely collaborates and communicates on a regular basis with the other Deputy Coordinator for Investigation and Resolution to ensure the timely and equitable management of workloads and investigative teams. Must at all times demonstrate a strong commitment to USCs values.

JOB ACCOUNTABILITIES:

The candidate for the position of Deputy Coordinator:

• Assigns and supervises the timely implementation of Formal and Alternative Resolutions of Formal Complaints pursuant to the Universitys Policy on Prohibited Discrimination Harassment and Retaliation consistent with University policy applicable law and established timeframes in a fair manner. Duties include the development and modification of uniform investigatory templates and related materials; review of investigative reports and related materials (e.g. Evidence Review); ensuring adherence of investigators to all applicable law policies and procedures; making recommendations to units and schools based on investigatory findings; making recommendations to the Vice President and Title IX Coordinator and/or Assistant Vice President regarding mandatory and discretionary dismissals; and issuing findings pursuant to the Discrimination Harassment and Retaliation resolution process as applicable in collaboration with the Assistant Vice President. Advises and guides investigative staff regarding revision or modification of reports correspondence and/or related documentation as necessary and appropriate; sets and monitors deadlines for investigators; and ensures the timely accurate and comprehensive documentation of all steps related to the various resolution processes including Alternative and Formal Resolutions.

• Supervisors the work of a team of approximately five (5) investigators and is responsible for their training and professional development including the establishment of performance goals; conducting performance appraisals at midpoint and annually as well as providing periodic timely feedback throughout the appraisal period; and any merit/promotion or disciplinary addition is responsible for ensuring fair and equitable caseloads among investigators and fairly and promptly addressing all performance issues such as with respect to the timeliness and quality of work produced. Finally is responsible for all administrative duties related to the support of assigned investigators such as leave requests training equipment etc.

• Maintains current knowledge of existing and pending legislation law and trends related to the field. Ensures investigatory methods processes and procedures reflect and comply with the most current standards and regulations as well as best practices in the field. Reviews and assesses departmental operations and services with respect to Formal and Alternative resolutions for effectiveness and efficiency and recommends changes as needed to improve operations and delivery of services. Reads pertinent literature attends meetings and participates in professional associations as appropriate. Establishes and maintains an active network of campus partners and professional contacts. Serves as a subject matter expert on the Universitys Policy on Prohibited Discrimination Harassment and Retaliation and all civil rights laws that apply to the USC community.

• Conducts training outreach and other educational programs and services independently and/or in conjunction with other OCRC team members to ensure faculty staff students and other community members fully understand and are well-informed regarding University policy and OCRCs resolution options including any changes or updates. Assists with the creation of office materials that help to communicate OCRCs mission and clarify the various resolution options. Identifies training needs for faculty staff and students as reflected by issues situations or complaint trends. Makes training recommendations for parties and other campus community members as necessary and appropriate. Creates and maintains partnerships with campus stakeholders including faculty staff and students and other offices and units whose work intersects with that of the OCRC Office.

• Performs other duties as assigned or requested. The University reserves the right to add or change duties at any time.

PREFERRED QUALIFICATIONS:

The ideal candidate for the position of Deputy Coordinator has the following qualifications:

• Juris Doctor

• 7 years of progressive responsibility in the area of investigations for and reaching resolutions with students faculty and/or staff in a higher education setting.

• Experience with best practices in higher education compliance effectively addressing discrimination harassment and retaliation.

• Demonstrated understanding of the universitys culture mission and values.

• Proven leadership ability and managerial experience of a team.

In addition the successful candidate must also demonstrate through ideas words and actions a strong commitment to USCs Unifying Values.

The annual base salary range for this position is $111276 - $180250.00. When determining an offer the University of Southern California considers factors such as the scope and responsibilities of the role the candidates experience education training key skills internal peer alignment applicable laws contractual requirements grant funding and market conditions.

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USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

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