Consumer Investments Performance Executive

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!

Job Description:

Create competitive strategies and plans to achieve and exceed centralized division objectives. Provide timely feedback to Division Executive on Performance Finance Plan Revenue Client Experience Channel strategy and segment opportunities. Analyze and share trends to identify opportunities to acquire deepen and retain client relationships. Manage team of Performance Managers to continuously drive high quality customer experience and consistent execution of client relationship care. Improve workforce effectiveness efficiency and productivity by applying analytics to performance management. Work closely with support partners to provide necessary LOB feedback associate feedback and customer insights on messages offers and collateral to improve awareness of offerings and elevate the client experience. The Performance Executive will provide regulatory supervision for dual-employee teams so must be Supervisory Licensed: Series 7 66 9 & 10 or equivalent

Managerial Responsibilities:

This position will also have responsibilities for managing associates. At Bank of America all managers at this level demonstrate the following responsibilities in addition to those specific to the role listed above.

• Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.

• Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness champion data driven decision-making and removes obstacles to optimize operations.

• Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose results and success.

• Risk Manager: Inspects and challenges risk controls governance and culture to ensure the timely identification escalation debate and remediation of risk across the organization.

• People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.

• Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.

• Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization while supporting enterprise talent needs.

• Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the banks capabilities to meet client needs and to gain competitive advantage.

Required Qualifications:

• Minimum of 5 years band 4 experience or higher

• Series 7 66 9 & 10 or equivalent

Desired Qualifications:

• Centralized/Home Office experience preferred

Skills:

• Attention to Detail

• Critical Thinking

• Customer and Client Focus

• Verbal Communications

• Prioritization

• Active Listening

• Decision Making

• Emotional Intelligence

• Result Orientation

• Written Communications

• Adaptability

• Coaching

• Understand finance plan and how we generate revenue within the CI business

• Ability to influence with impact

• Proven track record of performance success

• Enterprise leader

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent. Bachelors Degree or equivalent work experience preferred.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Shift:

Hours Per Week:

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