STUDENT- Development Officer, Phonathon

Ithaca College Annual Fund is looking for Student Callers for its Phonathon Program.

Qualifications

• Currently enrolled as a student at Ithaca College
• Familiarity with Ithaca College campus activities and history
• Interest in helping Ithaca College
• Ability to speak English clearly and communicate effectively by telephone
• Courteous and engaging personality
• Able to present information concisely and persuasively
• Able to follow directions and accurately record data/details
• Good time-management skills

Responsibilities

• Inform Ithaca College alumni and parents about campus events news enhancements and initiatives(Calling Texting & Emailing).
• Professionally communicate Ithacas mission and priorities
• Maintain and update information and records
• Ask alumni and parents to make a gift to support the College by credit card pledgeor check
• Accept constructive feedback and coaching from Phonathon student managers supervisors call monitors as well as IC Annual Fund staff. This is to help improve phoning skills and enhance results.
• Meet Phonathon performance standards
• Display a professional and positive attitude
• Manage schoolwork load and job hours
• Uphold Phonathon employment and confidentiality agreements

Schedule/Hours

• Work two shifts per week.
  • Shift times:
    o Monday evening 6:00 p.m. - 9:00 p.m.
    o Tuesday evening 6:00 p.m. - 9:00 p.m.
    o Wednesday evening 6:00 p.m. - 9:00 p.m.
    o Thursday evening 6:00 p.m. - 9:00 p.m.

Experience Youll Gain:

1. Professional experience
2. Confidence
3. Knowledge of Ithaca College
4. Better understanding of Philanthropy/Giving Back
5. Develop transferable skills:
   • Verbal Communication
   • Leadership
   • Collaboration and teamwork
   • Time management
   • Money management
   • Customer Service Skills
   • Ability to negotiate.
   • Ease/comfort meeting/talking to new people.
6. Networking Opportunities

Starting Pay: $16.15

Supervisor: Kelly Dukerich