Specialist for Student Care

Job Description

Housing & Food Services (HFS) has an outstanding opportunity for a Specialist for Student Careto join the team.The Specialist for Student Care supports resident wellbeing by responding to student crisis situations and coordinating the appropriate interventions resources and follow up. This position provides risk assessment crisis intervention resource coordinationand support planning for residents experiencing mental health concerns and/orother significant wellness related issues.

RESPONSIBILITIES

Crisis Response (35%)

• Serves in the Residential Life on-call rotation of 3 staff throughout the academic year when classes are in session to respond to mental health crisis and other wellness concerns as they occur for a residential population of over 9500 residents

• Implements departmental and university emergency and crisis response protocols

• Collaborates and consults with other Student Life professionals regarding residents in need of additional support and resources

• Supports case management and return planning for residents following hospitalization transport or other significant crisis incidents

• Provides follow-up with residents campus services and other involved parties as needed

Students of Concern Process Management (30%)

• Reviews triages and assigns student of concern reports among Residential Life Care Team staff

• Ensures community staff adherence to established guidelines and provides consultation direction and feedback as needed

• Guides staff in the appropriate use of the student care database including interpretation and application of program guidelines and student care protocols

• Reviews documentation related to care and crisis response to ensure accuracy timeliness and compliance with departmental standards

• Maintains resident crisis records and develops additional resources as needed or assigned

• Assesses resident concerns and coordinates the appropriate interventions referrals and follow-up services in collaboration with campus partners

• Facilitates follow-up meetings with students of concern following medium to high-level incidents

• Recommends follow-up steps to Residential Life staff for lower-level students of concern situations in accordance with the established Student of Concern Guidelines and recommendations from the Counseling Center Liaison

• Serves as the primary point of contact for hospital staff after students of concern have been voluntarily or involuntary transported due to the severity of their mental health concern

• Supports completion of follow up measures including assigned meetings consultations referrals and other care recommendations in coordination with campus partners

• Keeps supervisor informed of ongoing significant student concern situations and determines when a report should be referred for further review by the supervisor Director of Residential Life and/or the Student Care Team

Residential Life Student Care Responsibilities (20%)

• Facilitates resident meetings regarding risky behaviors

• Facilitates resident meetings regarding housing accommodations

• Coordinates programmatic efforts to implement in communities across campus designed to educate residents on mental health resources

• Coordinates with campus partners to provide support for residential students

• Administers the Suicide Intervention Program for high-risk residents

• Provides leadership to the Residential Life Student Care Committee

• Represents Residential Life at campus-wide Student Care Team

Residential Life Assessment Responsibilities (5%)

• Compiles data and submits quarterly and annual statistical reports regarding the student of concern process

• Analyzes Residential Life Student of Concern data to ascertain programmatic needs

Records Management (5%)

• Maintains accurate electronic case management records in Advocate database

• Communicates database efficiency and critical issues to supervisor

• Prepares and distributes staff training materials related to CARE module in Advocate database

Special Projects Management (5%)

• Assists Residential Life leadership team with special projects as assigned

IMPACT TO THE UNIVERSITY

This position is responsible for student care which contributes to a safe healthy living and learning environment for our student residents.

POSITION COMPLEXITIES

HFS Residential Life houses over 9500 students in residence halls and apartments. This position oversees the operationalizing of student development and applied environmental theory within this complex and quickly evolving environment.

WORKING CONDITIONS

The position works a regular Monday through Friday schedule; however it requires significant evening and weekend commitments throughout the year. Daytime schedule will allow for flexibility in response to after-hours coverage needs.

The Care Specialist must:

Live on-campus in a partially furnished 2-bedroom apartment within a residence hall or apartment community.

Participate in an academic year on-call duty rotation of three Care Specialist staff providing coverage 7 days a week 24-hours a day when classes are in session including holidays.

Work extended hours during peak times of the academic year.

SUPERVISION RESPONSIBILITIES

None

REPORTS TO

Associate Director for Student Care & Conduct Residential Life

(Clinical supervision for licensure is unfortunately not available in this position)

QUALIFICATIONS

• Masters degree in social work counseling Student Affairs or closely related field

• Two years of experience working in crisis management social work counseling student wellness or a related field; experience can include a practicum placement

Equivalent combinations of education and experience may substitute for requirements

DESIRED QUALIFICATIONS

Experience that demonstrates:

• Ability to perform the essential functions of the job outlined above

• Experience working with population congruent with college aged students.

• Care appropriate to the population served

• Experience working in college housing residential life university counseling or a related field

• Demonstrated human relations and effective communication skills

• Strong organizational and project management skills with excellent attention to detail

• Ability to manage multiple projects and deadlines while responding to frequent interruptions

• Demonstrated knowledge and skills necessary to provide care appropriate to the age and development of the patients served

Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.