Youll sit within North America Store Operations partnering closely with the Workload Management & Communications team. This group connects strategy to store realityturning ideas into executable work. Youll collaborate across Brand Marketing Visual Merchandising Technology Human Resources Learning & Development Analytics and Business Operations.
WHO WE ARE LOOKING FOR
This role is for a sharp operational thinker who thrives on making complex work simpler. The Process Optimization Specialist brings structure discipline and momentum to Store Operationsbalancing speed with precision. They understand how stores run how work flows and how small process improvements create outsized impact. This person is comfortable managing multiple priorities translating strategy into action and building tools that teams actually want to use. They bring curiosity resilience and a collaborative mindset with the confidence to lead work across functions and the humility to learn the business from the ground up. Above all they care deeply about the store athlete experience and believe great operations are invisiblebut essential.
Requirements
Open to work in North America
Minimum 2 years of project or program management experience
Bachelors degree in Business Operations Supply Chain or related field. Will accept any suitable combination of education experience and training
Experience working crossfunctionally in fastpaced environments
Proficiency with project management tools such as Asana Aha Jira or Confluence
WHAT YOULL WORK ON
Youll help shape how work moves through North America Store Operations. From intake to execution youll streamline processes clarify communication and ensure stores receive the right work at the right time. Your focus is simple: reduce friction elevate consistency and make it easier for stores to win.
Key responsibilities
Review assess and execute incoming requests aligned to Store Operations priorities
Support workload planning and task delivery for stores ensuring consistency and process adherence
Optimize processes across BackofHouse FrontofHouse Technology and OnlinetoOffline operations
Build and maintain clear project plans tools and documentation that scale across the geography
Partner with crossfunctional teams to deliver store tests and operational initiatives
Manage multiple workstreams simultaneously while meeting tight timelines
Continuously identify opportunities to improve how teams plan communicate and execute
We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.
Required Experience:
IC
WHO YOULL WORK WITHYoull sit within North America Store Operations partnering closely with the Workload Management & Communications team. This group connects strategy to store realityturning ideas into executable work. Youll collaborate across Brand Marketing Visual Merchandising Technology Human Re...
WHO YOULL WORK WITH
Youll sit within North America Store Operations partnering closely with the Workload Management & Communications team. This group connects strategy to store realityturning ideas into executable work. Youll collaborate across Brand Marketing Visual Merchandising Technology Human Resources Learning & Development Analytics and Business Operations.
WHO WE ARE LOOKING FOR
This role is for a sharp operational thinker who thrives on making complex work simpler. The Process Optimization Specialist brings structure discipline and momentum to Store Operationsbalancing speed with precision. They understand how stores run how work flows and how small process improvements create outsized impact. This person is comfortable managing multiple priorities translating strategy into action and building tools that teams actually want to use. They bring curiosity resilience and a collaborative mindset with the confidence to lead work across functions and the humility to learn the business from the ground up. Above all they care deeply about the store athlete experience and believe great operations are invisiblebut essential.
Requirements
Open to work in North America
Minimum 2 years of project or program management experience
Bachelors degree in Business Operations Supply Chain or related field. Will accept any suitable combination of education experience and training
Experience working crossfunctionally in fastpaced environments
Proficiency with project management tools such as Asana Aha Jira or Confluence
WHAT YOULL WORK ON
Youll help shape how work moves through North America Store Operations. From intake to execution youll streamline processes clarify communication and ensure stores receive the right work at the right time. Your focus is simple: reduce friction elevate consistency and make it easier for stores to win.
Key responsibilities
Review assess and execute incoming requests aligned to Store Operations priorities
Support workload planning and task delivery for stores ensuring consistency and process adherence
Optimize processes across BackofHouse FrontofHouse Technology and OnlinetoOffline operations
Build and maintain clear project plans tools and documentation that scale across the geography
Partner with crossfunctional teams to deliver store tests and operational initiatives
Manage multiple workstreams simultaneously while meeting tight timelines
Continuously identify opportunities to improve how teams plan communicate and execute
We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.