Business Analyst (Mortgage business ops)
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Job Location:
Reston, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Excellent customer service and communication skills (verbal and written)
Proven ability to diffuse tense or emotional situations calmly and effectively
Strong problem-solving skills with attention to detail
Experience in a call center or customer service environment required
Mortgage servicing center experience strongly preferred
Ability to navigate multiple systems and tools simultaneously
Comfortable working in a fast paced high-volume environment
Reliable adaptable and able to work independently and as part of a team
Proven ability to diffuse tense or emotional situations calmly and effectively
Strong problem-solving skills with attention to detail
Experience in a call center or customer service environment required
Mortgage servicing center experience strongly preferred
Ability to navigate multiple systems and tools simultaneously
Comfortable working in a fast paced high-volume environment
Reliable adaptable and able to work independently and as part of a team
