Director, Charlotte Campus Operations & Engagement

External Applicants:

Please ensure all required documents are ready to upload before beginning your application including your resume cover letter and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the My Experience application page.

• Locate the Resume/CV document upload section at the bottom of the page.

• Use the Select Files button to upload your cover letter resume and any other required supporting documents. You can select multiple files.

Important Note: The My Experience page is the only opportunity to attach your cover letter resume and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

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A cover letter is required for all positions; optional for facilities campus services and hospitality roles unless otherwise specified.

Job Description Summary

Job Description

*This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Essential Functions:

• Study-away Program Administration: Provide on-site leadership to Charlotte-based study-away programs for undergraduate and graduate students from Winston-Salem. Partner with academic units and the Wake Forest Center for Global Programs & Studies to support Charlotte-based study-away and immersive learning experiences managing space planning partner engagement staffing needs and student housing needs. Collaborate with our Employer Relations and Office of Personal & Career Development teams to secure meaningful internship opportunities for program participants and ensure overall student experience considerations are effectively addressed by coordinating and executing student life and co-curricular programming initiatives.

• Institutional Coordination: Ensure strong communication and alignment with Winston-Salem-based academic and administrative units by serving as the primary staff lead for the Charlotte Coordinating Council the Universitys standing body for coordination and communication of Charlotte-based activities. Translate Charlotte Coordinating Council guidance into actionable plans by coordinating with academic units university advancement employer relations student experience teams and other university offices. Provide support to home campus academic units as they explore plan and execute new Charlotte-based programming.

• On-Site Campus Coordination: Serve as a welcoming ambassador and resource for faculty students alumni staff administrators and external partners using the Charlotte Campus. Provide coordination and logistical support for key events and gatherings organized by Winston-Salem-based university teams. Serve as the main point of contact for Winston-Salem based units that do not have presence in Charlotte.

• Community Engagement & Communications: Represent Wake Forests Charlotte programs and the broader university in select civic and community groups and convenings. Partner with University Marketing and Communications (and unit-based marketing teams) to elevate Wake Forests presence and visibility in the Charlotte region. Shape content for the Charlotte Campus website newsletter and other communication channels.

Required Education Knowledge Skills Abilities:

• Bachelors degree and 7 or more years of related experience in higher education program management corporate or community engagement academic administration or related fields or an equivalent combination of education and experience.

• Demonstrated success leading cross-functional initiatives and collaborating with diverse stakeholder groups.

• Strong communication organizational and project management skills.

• Maturity and professionalism to represent the University effectively in high-visibility external settings.

• Ability to thrive in a dynamic entrepreneurial environment with evolving responsibilities.

• Ability to work flexible hours including occasional nights and weekends for events or partner engagements.

Preferred Education Knowledge Skills Abilities:

• Familiarity with Wake Forest programs the Charlotte region and/or Wake Forest alumni and partner networks.

• Advanced degree and significant professional experience (typically 10 years) preferred.

• Experience working with corporate civic nonprofit or higher education partners is highly desirable.

Accountabilities:

• Budgetary responsibilities.

Physical Requirements Environmental Conditions:

• This position is based on-site at the Wake Forest University Charlotte Campus at The Pearl. The role may require occasional evening and weekend responsibilities related to events or partner engagements. The role requires periodic travel to Winston-Salem.

Additional Job Description

Time Type Requirement

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race color religion national origin sex age sexual orientation gender identity and expression genetic information disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process please contact or .