DeliveryProduct Specialist

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Pohanka Nissan Hyundai of Fredericksburg is seeking a dedicated and detail-oriented Delivery/Product Specialist to join our team in Fredericksburg this role you will be the key liaison ensuring customers receive their vehicles promptly and with a full understanding of their features and benefits. Your expertise will enhance the overall customer experience and support our dealerships commitment to excellence.

Responsibilities

• Coordinate and manage the delivery process for new and pre-owned vehicles to customers.
• Provide detailed product demonstrations explaining vehicle features technology and maintenance requirements.
• Ensure all necessary paperwork and documentation are accurately completed during the delivery process.
• Collaborate with sales and service departments to facilitate smooth handoffs and resolve any delivery-related issues.
• Maintain a thorough knowledge of current Nissan and Hyundai vehicle models and updates.
• Answer customer inquiries and provide exceptional service to promote satisfaction and repeat business.

Requirements

• High school diploma or equivalent; additional automotive or customer service training is a plus.
• Strong communication and interpersonal skills.
• Ability to explain complex product features in an understandable and engaging manner.
• Organized with strong attention to detail.
• Valid drivers license and clean driving record.
• Previous experience in automotive delivery or customer service preferred.
• Proficiency with dealership management software and basic computer skills.

Benefits

• Competitive pay of $20.00 per hour paid weekly.
• Opportunities for professional growth and development within Pohanka Nissan Hyundai of Fredericksburg.
• Supportive team environment and positive work culture.
• Access to employee discounts and benefits offered by the dealership.

About the Company

Pohanka Nissan Hyundai of Fredericksburg is a trusted automotive dealership committed to delivering outstanding customer service and quality vehicles to the Fredericksburg VA community. As part of the Pohanka Automotive group we pride ourselves on our integrity expertise and dedication to customer satisfaction. Join our team and be part of a growing organization that values its employees and customers alike.