Standardization & Operations Excellence Specialist

Role :Operational Excellence Regional Lead

Vacancies: 2
Locations: Gurugram (North) Bengaluru / Chennai (South)

Job Title: Standardization & Operational Excellence Specialist

Role Purpose :

The Regional Lead Standardization & Operational Excellence is responsible for driving Lean transformation process standardization and continuous improvement across Maersk Contract Logistics (MCL) customer warehousing cold storage and distribution operations within the assigned region.

This role will act as a change agent embedding Lean Six Sigma Industrial Engineering and performance management rigor into daily operations to improve safety productivity cost efficiency service levels and customer experience while ensuring strong alignment with global MCL standardization frameworks.

Key Responsibilities:

Operational Excellence & CI Deployment:

• Drive deployment of the regional Operational Excellence strategy
• Lead DMAIC / Kaizen / Lean transformation initiatives across warehouses & cold stores
• Identify prioritize and execute productivity cost and service improvement opportunities across inbound storage picking packing dispatch and returns processes.
• Deliver measurable improvements in labor productivity space utilization equipment efficiency inventory accuracy OTIF and quality metrics.

Standardization & Process Excellence :

• Partner with Global & Regional MCL Standardization teams to define localize and deploy standard SOPs work instructions layouts and bestpractice playbooks.
• Drive process compliance and standard work adherence across sites using audits maturity assessments and governance routines.
• Own benchmarking and bestpractice sharing across the region to scale proven CI solutions.

Site Maturity & Performance Management :

• Lead Operational Maturity Assessments (Lean maturity CI maturity performance culture) across assigned sites.
• Develop and track sitespecific improvement roadmaps with clear milestones owners benefits and sustainability plans.
• Establish and embed performance management systems:
  • KPI dashboards (Safety Quality Delivery Cost People)
  • Visual management & problemsolving cadence
• Drive structured root cause analysis (RCA) using 5Why Fishbone Pareto SPC and corrective action tracking.

Data Analytics & Industrial Engineering:

• Apply Industrial Engineering principles to optimize:
  • Manpower planning & labor standards
  • Slotting & layout optimization
  • MHE utilization & productivity
  • Process balancing & takt alignment
• Use data analytics to quantify benefits and ensure ROIdriven CI delivery.
• Track CI pipeline benefits (cost productivity quality capacity) with governance rigor.

Capability Building & Change Management:

• Build CI capability across operations through training coaching and mentoring of site leaders and OpEx champions.
• Design and deliver Lean Six Sigma problemsolving 5S and performance management training tailored for warehousing teams.
• Foster a continuous improvement culture enabling frontline problemsolving and employee engagement.
• Act as a trusted advisor to site leadership on change management transformation and performance excellence.

Key Performance Indicators (Illustrative) :

• Productivity improvement (% labor efficiency / UPH)
• Cost takeout / avoidance (YoY)
• OTIF inventory accuracy and quality defect reduction
• CI pipeline value realization vs plan
• Site maturity score improvement
• Training & certification penetration

Candidate Profile & Requirements:

Education:

• Bachelors degree in industrial engineering Logistics Supply Chain Operations or Business
• Lean Six Sigma certification (Green Belt / Black Belt preferred)

Experience:

• 58 years of experience in Warehousing Contract Logistics 3PL Cold Chain or Ecommerce operations
• Demonstrated success leading Lean / Six Sigma / CI programs in multisite logistics environments
• Strong handson exposure to:
  • Warehouse operations (inbound -> inventory ->outbound ->Dispatch)
  • Performance management systems
  • Site transformation & standardization
• Experience working in matrix/global organizations is an advantage

Core Competencies:

• Deep expertise in Lean Six Sigma Kaizen & Operational Excellence
• Strong analytical & problemsolving capability
• Ability to influence without authority and lead crossfunctional teams
• Excellent communication stakeholder management and facilitation skills
• Comfortable managing multiple projects in fastpaced highscale environments
• Strong change leadership mindset with execution discipline

Preferred:

• Background in Warehousing / Contract Logistics / 3PL / Ecommerce
• Experience with cold storage or regulated environments
• Early joiners preferred

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .