Billing Officer

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.

We believe that every life deserves world class healthcare.

Job Summary

Salary: Competitive depending one experience

Hours: 37.5 hours per week

Location: 40 Grosvenor Place

Contract: Full Time & Permanent

What are we looking for

Cleveland Clinic London are looking to recruit a Billing Officer to join our Revenue Cycle Management Team with a competitive salary range on offer.

This is a full time permanent role with the following shift patterns:

Monday-Friday Hybrid work pattern with 3 days in office

09:00-17:00

What makes us different

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment where caregivers are encouraged to grow their expertise across multiple specialties and in collaboration with expert clinicians. Our Mission Caring for life researching for health and educating those who serve assures our unwavering commitment to professional development.

You will support a culture of continuous improvement whilst maintaining high standards within the billing function. You will need to be a positive team player who is able to prioritise work and be flexible to adapt to changing priorities. You will need to have previous billing experience within a UK private hospital environment including submitting accurate invoices to patients private medical insurers and other funders.

What will your duties include

• Provide and maintain an efficient billing service in line with billing agreements and department targets. This involves performing billing reviews claim submission dealing with account queries and other billing related activities

• Review unbilled accounts produce and send/submit invoices for hospital charges and consultant fees to patients private medical insurance companies (AXA Bupa etc.) and other third-party payers

• Investigate and resolve account queries with embassies patients private medical insurance companies and other third-party payers

• Deal with account adjustments and refunds

• Other duties as assigned

What we need from you

• Minimum GCSE/High School Diploma or equivalent

• Previous billing experience within a UK private hospital environment

• Computer proficiency in Microsoft Office Excel and Word (essential)

• Proven knowledge and awareness of current legal confidentiality legislation (essential)

• Experience with UK private hospital billing systems and Healthcode (preferred)

What We Offer

As a private hospital with no shareholders we reinvest all profits back into our organisation. This allows us to provide meaningful tailored support and development opportunities for our caregivers - alongside a range of benefits including:

• 25 days annual leave plus Bank Holidays

• Double-matched salary exchange pension contribute 5% and well contribute 10%

• Private Medical & Dental Insurance

• Life Assurance

• Season Ticket Loan & Cycle to Work schemes

• Workplace Nursery Scheme

• Wellbeing Hub with mental health coaching and EAP support

• Earned Wage Access - get early access to part of your pay when needed

• Access to discounts on food retail and more

Who we are

Cleveland Clinic is one of the leading providers of specialised medical care in the world providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history our Patients First philosophy is at the heart of everything that we do.

Disclosure and Barring Service (DBS) Check

This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

Lets deliver World Class care together!

As an equal opportunities employer we aspire to work together to promote a more inclusive work environment which represents our commitment to celebrate diversity.

CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure so far as practicable that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.