Legal Practice Officer
Job Summary
This is a remote position.
- This is a 3-month contract role with a local authority designed to provide targeted leadership and operational support during a period of organizational change. The role is crucial for overseeing the migration to a new case management system establishing effective performance reporting enhancing practice management capabilities and ensuring the delivery of key priorities within a defined timeframe. The postholder will drive consistency improve operational standards and support stability across the service.
- Oversee and coordinate the transition to a new case management system.
- Manage timelines risks dependencies and stakeholder engagement to ensure successful delivery.
- Collaborate with internal teams and external suppliers to ensure smooth implementation and minimal disruption.
- Support the Head of Service/Head of Function (HoL) in designing and implementing a clear and reliable KPI reporting framework.
- Ensure reporting provides visibility of demand workflow performance and delivery risks.
- Monitor and analyze performance data to support informed decision-making.
- Proven experience in system implementation or migration ideally within a public sector or service-based environment.
- Strong background in operational management program delivery or service improvement.
- Experience in designing and implementing KPI frameworks and performance reporting.
- Degree in Business Management Public Administration or a related field (or equivalent experience).
- Relevant project or program management qualification (e.g. PRINCE2 Agile MSP) is desirable.
- Evidence of continuous professional development in leadership operations or system implementation.
- Working hours: 37 hours per week.
- Remote working.
- We work on a bi-weekly schedule.
Required Skills:
To provide targeted leadership and operational support during a period of organisational change. The role will oversee system migration to a new case management system establish effective performance reporting strengthen practice management capability and ensure delivery of key priorities within a defined timeframe
Required Education:
To provide targeted leadership and operational support during a period of organisational change. The role will oversee system migration to a new case management system establish effective performance reporting strengthen practice management capability and ensure delivery of key priorities within a defined timeframe