Move On Officer

The Service & Team
You will be joining the Housing Options Service a dedicated and supportive team committed to preventing homelessness and securing positive longterm outcomes for residents. The service delivers a wide range of work from early intervention and prevention through to supporting households to move from emergency or temporary accommodation into settled homes.

Youll work alongside passionate colleagues who are motivated by making a real difference to individuals families and communities. Experience of homelessness is not essential - the service values compassion motivation and strong people skills and will support you to develop the knowledge required for the role.

The Role
The Housing Options Service is currently experiencing significant financial pressure due to high demand and the cost of emergency and temporary accommodation. As part of the response the team is focused on reducing both the number of households in temporary accommodation and the length of time they remain there.
As a Move On Officer you will play a central role in removing barriers for homeless applicants including families with children - who have spent time in temporary accommodation. Working in a traumainformed personcentred way you will provide a proactive and comprehensive support package to help households move into more stable settled housing.

The role involves an assertive and intensive support approach including:

Regular facetoface visits at temporary accommodation sites
Reviewing and progressing Personalised Housing Plans
Maintaining consistent contact to support households in taking appropriate steps towards settled accommodation
Supporting individuals to build the skills confidence and tools needed to sustain permanent housing

Due to the nature of the role regular travel between accommodation sites is required.

Working Pattern
The role involves regular site visits alongside flexible working arrangements where service delivery allows. A full driving licence and access to your own vehicle or a pool car are essential requirements.

What Youll Need to Succeed
You do not need direct experience of homelessness to apply. We are looking for individuals who can demonstrate:

A caring motivated and proactive approach
Strong interpersonal and communication skills
The ability to learn quickly and adapt to new challenges
A commitment to personcentred and traumainformed practice
Confidence working directly with individuals and families in complex situations
Willingness and ability to travel between sites as required

If you are passionate about supporting people to move on from homelessness and achieve stable housing we would welcome your application.

Please read the role profile for the full details of this role attached below in this advert

What youll get in return:

Cornwall Councils ambition is to be an employer of choice a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

a competitive salary.

a defined benefit pension scheme based on your career average earnings. This includes the option for extra voluntary contributions

a generous annual leave entitlement with the potential to purchase additional leave.

A national award-winning employee health and wellbeing programme

Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Additional Information:

Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.

The full role profile is attached here

We recommend saving a copy of this to refer to if you are invited to an interview.

For more information or an informal chat about the role please contact Steven Hyatt at

Application Process

Please attach a supporting statement to your application you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as Application on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here The application process.

Please note that applications cannot be edited after they have been submitted please contact if you have any queries or require assistance with your application.

Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.