Specialist Support (Human Resource)

Overview

Superior Maintenance Co. (SMC) began operations in the Elizabethtown KY area in 1988. We have successfully grown year by year because of our commitment to quality service.
Our goal is to provide our customers with a quality program that is designed to meet their exact needs and is cost effective. To accomplish our goals we hire quality team members properly train them and continuously communicate with them through our Total Quality Management process.

Job Skills / Requirements

Summary: The HR Specialist Support is responsible for supporting daily Human Resources operations during second shift with a strong focus on employee relations attendance tracking and direct support to production leadership. This role ensures consistent application of company policies timely handling of employee matters and effective communication between employees and management in a fast-paced manufacturing environment

Duties / Responsibilities:

• Supports employee relations matters by conducting initial interviews and gathering information related to concerns such as attendance policy violations performance or workplace issues
• Assists with disciplinary actions terminations and documentation in alignment with company policies
• Provides on-site HR support to second shift operations ensuring visibility and availability to employees and leadership
• Manages and maintains attendance tracking processes ensuring accuracy and timely follow-up
• Assists with employee record-keeping documentation and compliance requirements
• Partners with production leadership to support staffing needs internal movement and basic recruiting efforts as needed
• Supports onboarding activities such as new hire orientation badge coordination and employee setup
• Conducts stay interviews exit interviews and supports engagement initiatives
• Promotes positive employee relations and helps address concerns in a professional and timely manner
• Acts as a liaison between employees and management to ensure clear and consistent communication
• Assists in implementing HR programs focused on retention engagement and policy compliance
• Performs other duties as assigned by the HR Manager

Skills / Abilities:

• Strong verbal and written communication skills
• Bilingual proficiency preferred
• Strong interpersonal and conflict resolution skills
• Ability to work independently during second shift with minimal supervision
• Strong organizational skills and attention to detail
• High level of integrity professionalism and confidentiality
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and decision-making skills
• Proficient in Microsoft Office (Excel Outlook Teams)
• Experience with HR systems (e.g. timekeeping HRIS) preferred
• Must have a reliable smartphone for timekeeping employee communication and system access.

Physical Requirements:

• Ability to sit stand and walk for extended periods
• Ability to work both in an office and manufacturing floor environment
• Must be able to lift up to 15 pounds

Work Schedule:

Second Shift: 4:00 PM 1:00 AM (includes a 1-hour unpaid lunch break)

Education Requirements (All)

Experience in multi-site and/or manufacturing environments preferred.
Bachelors degree in Human Resources Business Administration or related field required.
High School Diploma or GED required

Additional Information / Benefits

Benefits: Medical Insurance Life Insurance Dental Insurance Vision Insurance Paid Vacation Paid Sick Days Paid Holidays Short Term Disability Long Term Disability 401K/403b Plan Pension/Retirement Special Incentive Plans