Manager IS Business OperationsInformation Solutions

Job Description Summary

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Job Description

This position is responsible for coordinating operational priorities maintaining documentation and reporting monitoring service delivery against expectations and supporting process improvements that improve efficiency data accuracy and consistency across the department. The role also supervises at least two staff ensuring effective workload management and reliable operational execution.

Responsibilities

Operational Process Enablement & Value Management (25%)

• Partner with IS Finance Supply Chain and other operational leaders to define priorities translate business needs into functional and technical requirements and deliver scalable secure solutions.

• Drive adoption of automation workflows and selfservice reporting to improve data quality reduce manual effort and increase operational efficiency.

• Quantify track and communicate value realization including labor savings cost reduction efficiency gains and risk mitigation.

Financial Strategy Planning & Stewardship (25%)

• Assist with annual operating and multiyear financial planning for department including budgets forecasts capital planning and investment prioritization using ROI and total cost of ownership analysis.

• Maintain rolling forecasts and develop scenario sensitivity and whatif models to support strategic decisionmaking and funding alignment.

• Deliver executivelevel financial reporting variance analysis and insights that translate complex financial and operational data into clear actionable recommendations.

• Partner with Senior Director of IS Administration to serve as a trusted finance partner to IT and crossfunctional leadership supporting KPI analysis operational efficiency initiatives and strategic programs.

• Oversee operational financial management including accruals monthend close activities project cost tracking and the maintenance of strong financial controls and audit compliance.

Operational Excellence Governance & Stakeholder Engagement (25%)

• Establish and monitor operational KPIs dashboards and performance metrics to support leadership visibility and informed decisionmaking.

• Identify and remediate operational risks system gaps and process inefficiencies leading stabilization efforts and continuous improvement initiatives.

• Ensure adherence to documentation standards change control processes data governance policies and organizational controls.

• Act as a primary operational and systems liaison for internal partners coordinating crossfunctional initiatives and ensuring effective delivery of projects and enhancements.

People Leadership & Team Development (25%)

• Directly manage and develop a team of professional staff through coaching performance management feedback and development planning.

• Prioritize workloads and initiatives to balance operational delivery with strategic improvement efforts.

• Foster a culture of accountability continuous improvement collaboration and technical skill development that supports longterm organizational success.

Additional Job Description

Requirements (Education Experience Licensure Registry Certifications)

• Education: Bachelors degree in finance or accounting; CPA or MBA preferred.

• Experience: 7-10 years in FP&A Workforce Planning People Reporting Accounting or Corporate Finance. 2 years management experience.

Skills Required

• Technical & Systems Expertise

  • Deep experience with Enterprise Performance Management (EPM) tools such as Adaptive Axiom and JD Edwards with the ability to design maintain and optimize financial planning models.

  • Strong proficiency with large-scale ERP platforms (Workday/Oracle) including financial modules workforce planning and reporting capabilities.

  • Advance mastery of Microsoft Office 365 particularly Excel (complex modeling Power Query Power Pivot) PowerPoint (executive storytelling) and Team/SharePoint for collaboration.

• Financial & Analytical Acumen

  • Superior analytical and critical thinking skills with the ability to interpret complex financial data identify trends and translate insights into strategic recommendations.

  • Demonstrated capability in building sophisticated financial models scenario analyses and multiyear planning frameworks.

  • Strong decisionmaking skills grounded in data business context and risk assessment.

• Communication & Executive Presence

  • Outstanding written and verbal communication skills with the ability to craft compelling presentations synthesize complex information and facilitate productive discussions.

  • Skilled at presenting financial and operational insights to senior leadership in a clear concise and actionable manner.

• Operational Excellence & Execution

  • Highly detailoriented with a disciplined approach to data quality documentation and process integrity.

  • Exceptional organizational and timemanagement skills with the ability to manage multiple priorities in a fastpaced environment.

  • Demonstrated ability to operate effectively in ambiguity take ownership of complex tasks and drive them to completion without requiring direction.

• Problem Solving & Continuous Improvement

  • Initiative-taking mindset with a strong ability to identify inefficiencies evaluate current processes and design and implement effective solutions.

  • Solutionfocused and serviceoriented approach consistently seeking ways to improve business outcomes and support organizational goals.

If you like working with energetic enthusiastic individuals you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.

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Manager