Manager, SDR

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Sales Development Representative (SDR) Manager is a high impact coaching role responsible for training and developing new representatives during their ramp period. The ideal candidate brings a proven record of successful production in a sales development role evident interest and development in leadership and notable examples of initiative in a team environment. The SDR Manager candidate must possess the ability to train and motivate new Sales Development Representatives to meet and exceed ramp quota. Must be eager to coach teach and monitor business metrics and individual KPIs. Strong communication skills is a must and the ability to analyze data is vital. Regular productive and proactive communication coordination and collaboration with business partners in Sales Sales Operations Sales Enablement Human Resources Business Development Marketing and Demand Generation is required. The expectation is to provide meaningful feedback and coaching to each new member of the SDR team; help establish accountability to meeting professional goals and business commitments. Must be adept at making cold calls and qualifying prospective customers through targeted questions sharing Docusigns value proposition and be capable of explaining and teaching this to an employee with no prior sales experience. Candidate must possess strong work ethic and character leading by example and ensuring actions are in line with Docusigns core values and policy.

This position is a people manager role reporting to the Senior Director XDR.

Responsibility

• Partner with Management to coordinate training and mentoring responsibilities

• Lead training of sales methodologies

• Facilitate training on tools like Salesforce Outreach Eloqua

• Be responsible for the introduction to the Docusign product

• Shadow and train new reps making outbound calls to prospects including use of Salesforce CRM for data integrity and sales alignment

• Own and consistently develop existing onboarding and training techniques

• Partner with Sales Enablement to ensure consistency in training

• Develop a cadence for 30-minute roleplay heavy training sessions for reps

• Develop and present 6-month reinforcement training

• Maintain high involvement in SDR Intern or Apprentice program

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

• BA/BS in a business or technical related field from an accredited college or university

• 2 years of related sales or client facing experience

• Experience resolving situations that are broadly defined complex diverse and occasionally unprecedented

• 2 years of experience leading a sales team

• Demonstrated ability exceeding quota

• Excellent communication and presentation skills both verbal and written

• Demonstrated ability to identify new creative ways to drive motivation and productivity

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois Colorado Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington Maryland New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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