Patient Scheduler Internal Medicine Cardiology Ridgewood

Education and Experience Required:

High school diploma/GED

Certifications Licenses or Registration required:

N/A

Knowledge Skills and Abilities:

Knowledge of office procedures. Verbal and written communication skills. Interpersonal skills. Skill in the use of computers and relevant software applications. Ability to work in a team environment.

Responsibilities

• Maintains current knowledge of patient scheduling software ARGs (Appointment Request Guidelines) for the providers they schedule and standard operating procedures for pre-registration and patient appointment scheduling.
• Pre-registers all new patients scheduling appointments with 95% accuracy.
• Obtains demographic data for the referring physician when a patient is scheduled including the reason for the visit and documents this information.
• Verifies patients insurance electronically or by phone to ensure coverage is active and informs patients of their expected payment at the time of service.
• Completes data entry of pre-registration notes in the scheduling system.
• Utilizes access to resource guidelines and scheduling protocols to determine the need for financial counseling.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional working hours significantly beyond regularly scheduled hours occasional work produced subject to precise measures of quantity and quality occasional bending occasional lifting and carrying up to 10 pounds occasional crawling occasional crouching/stooping occasional kneeling occasional pushing/pulling frequent reaching constant sitting occasional standing occasional twisting and occasional walking. (occasional-up to 20% frequent-from 21% to 50% constant-51% or more)