Analyst, MSC Order to Cash

T-Mobile

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profile Job Location:

Overland Park, KS - USA

profile Monthly Salary: $ 57800 - 104300
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!

Job Overview
This role is responsible for complete contract life cycle process. Facilitate the contracting and amendment processes for and with our partners from request to execution. You will need to communicate clearly effectively and courteously and provide accurate and timely information. You will need to have a good understanding of contract terms and conditions and drive accurate and effective agreement drafting approval gathering and data integrity while staying in compliance with SOX controls. The Analyst will proactively guide the sales team members through the contract life cycle to ensure appropriate billing for Business and Government customers. The Analyst will direct data entry work to the CSCA support staff as appropriate and will work with the CSCA Senior Analyst to successfully launch new sales initiatives as needed.

General Responsibilities:

The Analyst willmaintainthe contract database draft contracts request contracts from Legalfacilitatesignatures drive contractexecutionand monitor agreement status. This position will also review agreements to ensure that important contract terms are approved by business partners drafted and captured in the systemaccuratelyand that they reflect the true business vision of executive management. The Analystis responsible formonitoringshared mailboxes and responding to incoming requeststhat may include but not limited to the following.

  • Process the Federal/State/Local/Education/Businesscontract life cycles management

  • Follow the escalation process and guidelines and ensure proper handover and communication of the issue status and resolution

  • Partner with Sales leadership and various functional teams across TMobile to drive:

-Accurate and effective agreement drafting

- Approval gathering

- Data integrity and SOX controls compliance

- Manage existingageingandincomplete contracts through to completion

  • Responsible for following up with internal customers to ensure their satisfaction and closure of issues

  • Monitor the progress of the CLMs through the dashboards ensureSLA goals are metandmaintainrecords

  • Participate in training and knowledge-sharing sessions to update your skills and knowledge

  • Attend the scheduled sessions activelyparticipatein the discussions and apply the learned skills and knowledge to your work

  • Adhere to the CSCA policies procedures and standards

  • Comply withthe rules and regulations of the CSCA department and the companytomaintaina high levelof professionalism and quality in your workmeeting QA SLAand KPIgoals

Analyze andmonitormonthly reports. Responsible for gathering and interpreting metric data and communicating gapstrendsand areas of opportunitytoindividuals and management.Also responsible for other Duties/Projects as assigned by business management as needed.

Proactively train sales managers and partners on processes to gainefficiencies. Train the offshore support team on new processes or tasks that are assigned to them.

Responsible for the creation and maintenance of process documentation contract terms and/orFederal Acquisition Regulations (FAR) list and process workflow as needed. Proactively make recommendations on process changes to ensure compliance and efficiency.


Education and Work Experience:

  • Bachelors Degree LegalContractManagement or related field (Preferred)
  • Relevantcontract implementationexperiencewith ability towork independentlyandwith a team.Good partner/customer relationshipbuildinghistory.


Knowledge Skills and Abilities:

  • Project Management - Able to lead groups of people from various departments; able to plan and organize; good follow up; ability to facilitate meetings.
  • Problem Solving - Curious self-driven and an excellent problem solver. Comfortable with ambiguity in a fast-paced environment.
  • Systems - Proficiency in Windows and Linux operating systems Microsoft Office applications and common software tools such as antivirus backup and encryption software. Knowledge of SAP Salesforce DocuSign or similar applications.
  • Adaptability - Ability to work independently and as part of a team and to prioritize and manage multiple tasks in a fast-paced environment.
  • Relationship Building - Foster relationships with key cross-functional partners and internal stakeholders and develop strong partnerships to obtain results on behalf of CSCA.
  • Analytical - Ability to analyze and discuss complex contracts and other documents.
  • Continuous Improvement - Willingness to learn new technologies and skills and to keep up with the latest trends and best practices by attending training sessions and reading relevant materials.
  • Communication - Excellent communication skills both verbal and written and ability to explain any issues in simple and clear terms to internal and external customers.

    • At least 18 years of age
    • Legally authorized to work in the United States

    Travel:
    Travel Required (Yes/No): No

    DOT Regulated:
    DOT Regulated Position (Yes/No): No
    Safety Sensitive Position (Yes/No): No

    Base Pay Range: $57800 - $104300

    Corporate Bonus Target: 10%

    The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

    At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.

    Never stop growing!
    As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

    T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

    Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.


    Required Experience:

    IC

    At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual s...
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