Cash Applications Analyst
Chicago, IL - USA
Job Summary
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Team Overview
The Global Cash Applications team sits within Shared Services and is responsible for supporting cash application posting across multiple markets including the United States Canada Puerto Rico the United Kingdom and Spain. The team plays a critical role in ensuring accurate and timely allocation of customer payments that are not automatically posted partnering closely with Sales Operations and Finance. This role reports to the Global Cash Application Manager and directly contributes to financial accuracy reconciliation and business continuity. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Role Overview and Core Responsibilities
- Acts as a key liaison between Sales Operations and Finance to resolve cash application and accounts receivable (A/R) related issues
- Analyzes and processes complex cash applications and billing adjustments to ensure accuracy compliance and timely resolution
- Conducts root cause analysis on unapplied cash misapplied payments and discrepancies identifying trends and implementing corrective actions
- Supports month-end close activities by partnering with Shared Services Accounting to reconcile cash-related balances and ensure financial accuracy
- Reviews and verifies live checks received in the mailroom ensuring timely and accurate deposits into Bank of America accounts
- Manages Salesforce workflow queues and A/R inquiries prioritizing requests and ensuring timely resolution of Sales and Accounting issues
- Performs monthly security deposit reviews and allocations in alignment with internal policies and controls
- Validates ticket accrual reports and submits accurate documentation to Finance within Day 1 and Day 2 close deadlines
- Participates in system testing for new integrations and system enhancements to ensure alignment with business requirements
- Supports audit readiness by maintaining accurate documentation and responding to internal and external audit requests
- Microsoft Excel (advanced functions such as Pivot Tables and VLOOKUP) and Microsoft Word
- PeopleSoft (Enterprise Resource Planning system for financial and accounting processes)
- Salesforce (Customer Relationship Management platform for managing workflow queues and inquiries)
- Banking platforms and reconciliation tools (e.g. Bank of America systems for cash deposits and tracking)
- Strong data analysis and reconciliation capabilities using financial systems
Required Knowledge and Experiences
- 3 years of Accounts Receivable (A/R) experience essential for managing complex cash applications and resolving discrepancies
- Strong understanding of cash application processes billing adjustments and reconciliation practices critical for financial accuracy
- Experience working in cross-functional environments necessary to collaborate with Sales Finance and Operations teams
- Knowledge of audit processes and financial controls important for ensuring compliance and audit readiness
- Experience supporting global or multi-region cash application processes
- Exposure to system testing process improvement or automation initiatives
- Familiarity with workflow management in Salesforce or similar tools
Benefits that support every part of your life:
At TransUnion we design benefits to help youfeel well do well and plan wellfrom day one.
For Your Health: Enjoyday-one eligibilityfor medical dental and vision coverage plus supplemental plan options. Spousal domestic partner and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.
For Your Protection: Weve got your back withcompanypaid basic life and AD&D optionalvoluntary life and AD&Dfor you and your family andshort and longterm disability. You can also opt into alegal planpet insurance andtravel accident coverage.
For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support were here for every chapter. AccessDependent Care FSA for possibility of an employer match a andup to 12 weeks of paid parental leavewith eligibility for a thoughtful gradual return.
For Your Future: Build toward whats next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resourcescareer coaching and optionallongterm care insuranceto plan confidently.
For You: Grow and recharge withtuition reimbursementflexible time off for exempt employees or paid time off for nonexempt employees up to 12 paid holidays per year commuter benefits employeediscountscharitable gift matching andpaid volunteer time off plus corporate volunteer events that make it easy to give back.
For Your Wellness: Access24/7 supportincluding professionaltherapycoaching and emotional wellbeing programs alongside guided meditation and resources that supportphysical mental social and financial wellness.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting .
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
TransUnion Overview:
At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.
TransUnions Internal Job Title:
Analyst Shared ServicesCompany:
TransUnion LLCRequired Experience:
IC
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more