Infra Delivery Manager

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global this role youll drive operational excellence optimize data center deployment strategies and create seamless connectivity solutions that support Amazons massive technological ecosystem.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the clouds running. We support all AWS data centers and all the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business.
You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience think and act globally and want to contribute to innovations in Data Center Infrastructure.

Managing and developing teams of technicians and engineers providing both technical and leadership expertise and ensuring the highest levels of performance.

Delivering capacity to existing Data Centers

Helping build and bring online new Data Centers

Constantly improving all our processes and procedures. We believe there is nothing we cannot improve

Assisting & managing relationships with external vendors & contractors

Liaising with internal teams & management groups

Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers

Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes

Assisting in implementing service methodologies including incident management problem management change management capacity management etc.



This role supports data centers in various operational stages. The position may be assigned to a facility still under development which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

- Bachelors degree or equivalent
- 2 years of Information Technology (IT) experience
- 2 years of management/team lead function experience

- 6 years of data center design construction operations or facility maintenance experience
- Experience with data cabling/computer facilities maintenance
- Experience developing operational metrics
- Experience in technical team management
- Experience contributing to the definition and implementation of automation opportunities within an operations environment
- Experience with Lean or Six Sigma analytical techniques
- Experience with Microsoft Office products and applications or experience managing multiple complex calendars planning and organizing events of all sizes and coordinating domestic and international travel
- Knowledge of best practices and emerging technologies related to infrastructure (i.e. network data center hardware software)
- Knowledge of network cabling optic types and test equipment
- Meets/exceeds Amazons leadership principles requirements for this role
- Meets/exceeds Amazons functional/technical depth and complexity for this role

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at OH Dublin - 78400.00 - 137300.00 USD annually