National Dir Workers' Compensation & API

As the National Dir Workers Compensation and API you will lead the development and execution of a scalable enterprise-wide workers compensation (WC) auto (A) and personal injury (PI) channel strategy.

This is a leadership role responsible for accelerating growth and margin performance across ATI Physical Therapys WC and API segments by strengthening national account capabilities enhancing market-level execution and expanding differentiated access channels. ATI Physical Therapy Business Solutions

You will partner closely with field leadership clinical operations and sales to build a more coordinated outcomes-driven WC platform - positioning ATI as a preferred partner to employers payers TPAs brokers and strategic partnerships.

Reporting directly to senior leadership you will play a critical role in shaping ATIs long-term WC/API go-to-market approach and ensuring consistent execution across all markets.

This is a leadership role with direct and indirect reports.

This is a fully remote position for US-based employees.

This role includes up to 30% travel across ATIs nationwide footprint.

National Strategy & Market Development
Define and lead ATIs enterprise WC strategy aligned to growth margin expansion and market differentiation.
Develop a cohesive go-to-market model across national regional and local WC channels.
Identify and scale differentiated access points (employers TPAs brokers early intervention and legal community pathways).
Establish ATIs positioning around outcomes speed to RTW and clinical quality across all three verticals.

Network & Account Management Strategy
Build and operationalize a best-in-class network account management model.
Lead strategy for national and regional WC payer/TPA relationships including contracting approach performance expectations and value articulation.
Design and implement preferred provider frameworks including service level agreements (SLAs) access standards and reporting capabilities.
Expand ATIs ability to drive direct relationships and influence referral pathways through strategic partnerships.

Field Enablement & Market Execution
Provide strategic direction and oversight for local WC/API business planning and execution across regions and districts.
Partner with Business Development (BDM) Clinical Directors and Operations leaders to ensure consistent execution of channel growth initiatives.
Establish clear roles accountability and coordination across clinical and field teams.
Support development of micro-network strategies in priority markets.

Performance Management & Analytics
Define and track key performance indicators including days to first visit visits per claim RTW timelines and outcomes and re-injury rates.
Partner with analytics and clinical ops to build transparent reporting and insights for internal teams and external partners.
Use data to drive continuous improvement and differentiate ATIs value proposition across all three channels.

Cross-Functional Leadership
Collaborate with Clinical Operations to ensure standardized protocols documentation and training aligned to best practices.
Partner with Marketing to strengthen ATIs value story and employer-facing messaging.
Partner with Compliance and Legal to ensure adherence to state-specific laws and regulations.
Influence digital and access strategies including front door and scheduling capabilities to improve patient and partner experience.
Work with back office ATI teams (RCM AMT Case Management Payer Relations) to ensure strategy can be delivered and Accounts are supported.

Minimum Education
Required:
Bachelors degree in Business Healthcare Administration or related field
Preferred:
Masters degree (MBA MHA or related field)

Minimum Experience
Required:
10 years of experience in Workers Compensation healthcare services or managed care
Experience in network management payer/TPA relationships and contracting strategy
Strong understanding of WC claims lifecycle RTW dynamics and employer expectations
Experience leading cross-functional teams in a matrixed environment
Data-driven with experience leveraging performance metrics to influence outcomes
Preferred:
Experience working in or with provider organizations and MSK/rehabilitation services
Experience building and scaling national programs

Knowledge Skills and Abilities
Deep understanding of WC claims lifecycle and return-to-work dynamics
Strong expertise in network strategy contracting and account management
Ability to translate data into actionable insights and performance improvement
Proven ability to influence cross-functional stakeholders in a matrixed organization
Strong executive communication and relationship-building skills

Licenses and Certifications
Required:
None
Preferred:
Relevant industry certifications (e.g. Workers Comp Healthcare Administration)