Compliance Specialist, Professional Development

Were looking for a Compliance Specialist Professional Development to join our Central Compliance this role you will support professional development initiatives and compliance training governance oversight and audit-readiness. The role helps ensure learning programs are effective strategically aligned and supported by strong documentation reporting and controls that meet internal standards and regulatory expectations. This position combines learning design and implementation activities with training oversight reporting and assurance responsibilities requiring strong organization skills attention to detail and ability to operate within a globally governed environment.

Position Responsibilities:

• Design implement and support learning programs and initiatives addressing professional development needs

• Curate and maintain online learning content aligned with the global learning strategy

• Facilitate discussions or sessions in Compliance New Hire Training and related programs

• Conduct learning needs analyses to inform program design and enhancements

• Monitor measure and evaluate the effectiveness of professional development initiatives

• Maintain and update the Professional Development dashboard for management reporting

• Manage training schedules and program timelines to ensure alignment with business and learner needs

• Track and record learning participation using designated learning systems and tools (e.g. Pursuit Compass)

• Maintain and enhance the Compliance Training Audit Readiness Framework including governance artifacts policies standards procedures and evidence repositories

• Support regulatory examinations internal audits and assurance reviews by coordinating documentation data extracts and standardized responses

• Perform periodic training governance and readiness health checks (e.g. documentation completeness version control approval tracking) aligned with global standards

• Track document and follow up on remediation actions arising from audits reviews and validations

• Produce accurate and timely compliance training reports for senior management oversight forums and stakeholders

• Perform trend exception and issue analysis related to training completion overdue items and recurring issues

• Ensure consistency traceability and alignment across data sources reports and governance artifacts

• Support quarterly and annual validation activities including documentation reviews exception log management and evidence testing

• Maintain standardized templates control inventories trackers and reporting tools to support scalable training oversight

• Participate in ad hoc projects and continuous improvement initiatives as assigned

Required Qualifications:

• 3-5 years of experience either in learning & development compliance trainings training operations or a related field.

• College/University Degree and/or equivalent experience in Education Human Resources Legal Finance Business Communication or related fields.

Preferred Qualifications:

• Intermediate to Advanced user experience on Instructor-Led and/or eLearning authoring or development tools such as Microsoft PowerPoint Word Articulate Storyline 360 and LMS platforms

• Strong organizational multitasking and problem-solving skills

• Excellent written and verbal communication skills

• High attention to detail and strong documentation discipline

• Familiar with Adult Learning principles and methodologies

• Ability to analyze data identify trends and communicate insights clearly

• Strong interpersonal skills and ability to work collaboratively across teams and levels

• Proficiency in Microsoft Office applications (Word Excel PowerPoint SharePoint)

• Working knowledge of learning training operations or governance frameworks

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .