Graduate Payments Support

About TreasuryONE

TreasuryONE is a leading treasury services provider supporting organisations in managing financial risk liquidity and treasury technology. We combine finance expertise with data and systems to deliver practical high-impact solutions to our clients.

The Role

TreasuryONE is looking for a detail-oriented graduate to join our Treasury Technology team as a Payments Support. This role offers hands-on experience in treasury systems payment processes and client support within a structured professional environment.

Youll be part of a dynamic team supported through training and mentorship building a strong foundation for a career in treasury technology and financial systems.

Key Responsibilities

• Support treasury system monitoring and payment processes
• Assist with validating and maintaining payment and financial data
• Investigate and resolve payment or system-related issues
• Support client queries and communication on payment processes
• Assist with reporting documentation and process improvements
  

Requirements

• Bachelors degree in Finance Economics Business or related field
• 02 years experience (entry-level / graduate role)
• Strong analytical and problem-solving skills
• High attention to detail and data accuracy
• Good communication and teamwork
• Proficiency in Microsoft Excel and general digital tools

Advantageous:

• Exposure to treasury systems banking platforms or payment workflows (e.g. SWIFT EFT)
• Basic understanding of system troubleshooting or data tools

What Youll Be Doing

System Monitoring & Operational Support

• Assist in monitoring treasury systems to ensure uptime accuracy and reliability
• Identify investigate and support resolution of system or payment anomalies
• Maintain logs records and documentation for incidents and system performance
• Support adherence to operational procedures and service level agreements

Payment Processing Exposure

• Support end-to-end payment processes for clients
• Validate payment data and identify discrepancies
• Assist in resolving payment issues with banks and internal stakeholders
• Ensure compliance with controls procedures and audit requirements

Client Support & Communication

• Act as a support contact for client queries related to payments and systems
• Communicate clearly and professionally on issues updates and resolutions
• Build strong client relationships through reliable and responsive support
• Support client expectations through proactive communication

Learning & Development

• Participate in structured onboarding and training programmes
• Develop knowledge of treasury systems payment processes and banking integrations
• Apply learning in daily tasks and demonstrate continuous improvement

Continuous Improvement & Team Support

• Identify inefficiencies and recurring issues in processes
• Contribute to process improvements and system enhancements
• Support testing validation and implementation of system updates
• Collaborate with internal teams on projects and documentation

Client Enablement

• Assist in guiding clients on effective use of treasury systems
• Support onboarding and training initiatives
• Help develop user guides and support documentation
• Promote best practices in system and payment usage

Required Experience:

Junior IC