Courier Document Delivery Coordinator

Position overview:

We are looking for a reliable and detail-oriented Courier / Document Delivery Coordinator based in Ashford to support the collection delivery and handling of documents and packages. This role involves document collection and delivery route coordination administrative tasks and communication with clients and internal teams ensuring items are handled securely and delivered on time. The position includes regular travel to client locations embassies and partner offices requiring a hands-on approach. The successful candidate will be responsible for tracking deliveries coordinating schedules and maintaining accurate records while supporting the wider operations team.
This role is ideal for someone organized dependable and comfortable working in a field-based fast-paced environment

Duties andResponsibilities:

• Collect daily duties from Ashford office including run sheets documents and payment methods required.â
• Deliver all documents to clients and Embassies in good order adhering to all time restrictions and third party requirements.
• Collect documents from clients and Embassies adhering to all time restrictions and requirements.â
• Facilitate payments on the Companys behalf in the form of card cheque and cash payments.â
• Maintain an accurate record of all collections and deliveries ensuring PODs are collected.â
• Take responsibility for the security of documentation and payment methods.â
• Utilise the QR code system in real time to ensure all documents are trackable by the office team and clients.â
• Maintain an accurate record of payments made.
• Build a strong rapport with clients and Embassies.
• Keep the company vehicle provided clean and maintained. Report any damage maintenance issues or accidents to Line Manager.â
• Liaise with the Line Manager as required through the working day to ensure all collections/deliveries are completed successfully.
• Any other duties as requested by Management to support the running of the business.â

Please note this job description is not intended to be an exhaustive list other duties may be performed as required to ensure the smooth running of the business.

Education and Qualifications:

• Drivers license; clean driving record
• Fluency in written and spoken English
• Exceptional communication and interpersonal skills; strong client service mentality
• Strong organizational and time management skills; ability to meet strict deadlines and to adapt to changing circumstances and prioritize work accordingly
• Reliable self-starter with desire to show ownership and commitment to role
• Proficient computer skills

About Us

CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1400 expert immigration and visa professionals attorneys and qualified migration consultants located in over 60 offices in 25 countries. With thirty years of experience CIBT is the primary service provider to 75% of Fortune 500 companies.

CIBT offers a comprehensive suite of services under two primary brands: Newland Chase a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas the market leader for business and other travel visa services for corporate and individual clients. CIBTvisas is the leading global travel visa service with unrivaled capability to obtain business and other travel visas for corporations and individuals worldwide in a fast convenient and secure manner.

Required Experience:

IC