Engineer II, Field Service

Work Schedule

Environmental Conditions

Job Description

About Thermo Fisher Scientific!
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier cleaner and safer. Whether our customers are accelerating life sciences research solving complex analytical challenges growing productivity in their laboratories improving patient health through diagnostics or the development and manufacture of life-changing therapies we are here to support them. Our distributed team of more than 100000 colleagues delivers an unrivaled combination of innovative technologies purchasing convenience and pharmaceutical services through our industry-leading brands including Thermo Scientific Applied Biosystems Invitrogen Fisher Scientific Unity Lab Services Patheon and PPD. For more information please visit.

Division Specific Information
As part of the Instrument and Enterprise Services (IES) team (ULS brand) you have the opportunity to join a community of engineers who have strong customer relationships and solid technical knowledge within our Laboratory Products Division (LE).

The territory for this position is Southern California.

How you will make an impact!
We enable our team members to work autonomously and provide field service support to healthcare science and education customers while building professional skills at the same time!

What you will do:

Repair install and maintain a variety of laboratory equipment products including incubators centrifuges cold storage (refrigerators and freezers) and other equipment as needed

Provide support on the qualification/validation of supported product lines

Assist with On-Boarding/Training of new engineers

Schedules and completes detailed preventative maintenance service to assure peak uptime of customer equipment

Understand customers needs to best promote service contracts services and new equipment.

Handle expenses and spare parts inventory in a timely and accurate manner

Document daily service actions through the company work order database

Maintains courteous and knowledgeable communication with customers to ensure alignment of all aspects of the service event (status cost scheduling etc.)

Provide assistance to the Validation team

Act as lead engineer on a larger project

Provide backup for the supervisor

How will you get here
EDUCATION

• Associates Degree in Electronics or Engineering required or equivalent education/experience

• Accredited trade school certification- HVAC/R or Electronic Technician preferred

• EPA Certification preferred

REQUIRED QUALIFICATIONS

• Position may require Covid-19 vaccination and/or routine testing per client discretion

• Minimum of 3 years of relevant experience with related science engineering and/or customer skills

Knowledge Skills Abilities

Strong electronic/electrical and mechanical background preferred refrigeration experience a plus

Advanced knowledge working with basic test equipment such as DMM tachometer temperature devices etc.

Shown proficiency in LP product lines with minimal direction

Proven track record in mentoring and training other engineers with difficult service calls that require technical expertise

Ability to operate computers smartphones and related software efficiently

Ability to work independently diagnosing and fixing with schematics diagrams service manuals and other user documentation

Work Environment

Ability to lift 50 lbs with assistance and carry 25-30 Lbs. continuously throughout the day

Must adhere to customer clean room environments and wear appropriate Personal Protective attire as required

Ability to drive frequently within the territory and travel overnight if necessary

Must have a valid drivers license and a safe driving record

At Thermo Fisher Scientific each one of our 100000 extraordinary minds has a unique story to tell. Join us and contribute to our singular missionenabling our customers to make the world healthier cleaner and safer.

Apply today!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:

• A choice of national medical and dental plans and a national vision plan including health incentive programs

• Employee assistance and family support programs including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy

• Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan

• Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit: Experience:

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