Sales and Catering Coordinator | Sheraton DFW Airport | Irving, TX
Irving, TX - USA
Job Summary
What Youll Do:
You will serve as a key point of coordination between clients and internal teams helping deliver exceptional guest experiences from the initial inquiry through the successful completion of each event.
Here are some tasks you can expect to complete on a daily basis:
Generate track and distribute sales reports performance metrics and statistical analysis to support the sales team.
Coordinate group bookings and event details to ensure successful planning and execution.
Serve as a liaison between the sales team and hotel operations departments to communicate event and group requirements.
Meet with clients to review event details timelines and logistical needs.
Conduct tours of guest rooms meeting spaces and banquet facilities for prospective clients.
Assist with event planning tasks including documentation room blocks and operational coordination.
Maintain accurate records of group and event details and ensure all departments are properly informed.
Support the sales team with client communication follow-ups and administrative coordination.
Help ensure a high level of guest satisfaction by anticipating needs and resolving issues quickly.
Where Youve Been:
You have at least 2 years of experience in sales hospitality event coordination or a related customer service role. Experience in a hotel event venue or sales support role is preferred but not required.
You are organized detail-oriented and comfortable managing multiple priorities in a fast-paced environment. Strong written and verbal communication skills are essential.
When Youre Here:
Be prepared to accommodate varying schedules including evenings weekends and holidays as business needs exchange for your flexibility we offer competitive hourly pay hotel discounts food and beverage discounts and the opportunity to grow within an innovative and expanding hospitality company.
Required Experience:
IC
About Company
We know hotels. We’re innovators, entrepreneurs, curators, and collaborators. We’re inspired to create and driven to optimize performance.