Genetics Coordinator II

Genetics Coordinator II - Chantilly VA Monday to Friday 8:00 AM to 5:00 PM

Pay range:$58656 per year
Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:
Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours
Best-in-class well-being programs
Annual no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Genetic testing and counseling are rapidly advancing areas of medical genetics requiring extensive knowledge of the principles and practice of all areas of clinical and laboratory genetics as well as genetic counseling. The impact of genetic testing results for patients and their families are often complex and life changing ranging from childbearing decisions to cancer prevention strategies. The Genetic Coordinator will aid the Genomic Services team and Operations to ensure that clients of Quest Diagnostics receive genetics services both consultative and laboratory of the highest quality possible. The Genetic Coordinator will support the Genomic Specialists and Operations staff in the Biochemical Genetics/Maternal Serum Screening Cytogenetics Somatic Oncology and Molecular Genetics Laboratories including Oncology Neurology and Non-invasive Prenatal testing. Under the direction of or working with a Genomic Services member they will be responsible for assisting genomic science specialists and liaisons in their roles of providing client service and support for laboratory and commercial operations.

Perform administrative duties of a complex and sensitive nature including but not limited to:

proficient in all Quest applications processes tools and databases needed to perform daily functions.
information necessary for test code verifications.
clinical information on specific samples.
with obtaining and summarizing phenotype and family history information on specific samples.
in the creation curation and updating of various clinical databases.
and maintain disease/gene crosswalk tools for genetic panels.
literature searches and contribute to published abstracts and manuscripts.
clinical outcome data for targeted assays.
calls to the genetic counselor team when appropriate.
of testing for the Family Insight Program.
of sample approval and submission for family studies.
as liaison with inter- and intra-clinical department members.
of high touch and high complexity sample testing.
on various committees to create organize and implement strategies to promote and drive the desired culture throughout the organization.
as a resource for problem solving and process improvement for new software applications.
as liaison with various lab acquisitions.
in regular meetings with GCs in various specialties to gain knowledge monitor efficiency and evaluate work processes and problem resolution.
monitor and oversee inquiries from multiple specialty mailboxes.
in mentoring and educating genetic counseling students rotating through the laboratory.
assist in recruiting interviewing and training new Genomic Coordinator or Genomic Client Service Specialist employees
other related duties as assigned.

degree preferred; 2-4 years of experience in customer service
written and verbal communication skills
knowledge of PC operation including Microsoft Office Suite
ability to accomplish tasks both independently and as a member of a team
ability to prioritize and take initiative
critical thinking skills
professionalism consistent with Quest Diagnostics values vision and mission
organizational abilities

What youll need to succeed:
A collegial and collaborative nature
High-energy work ethic
Strong verbal and written communication skills
Demonstrated decision making and organizational skills
Proven ability to accomplish tasks both independently and as a member of a team.
Ability to work effectively with the local and national Quest Diagnostics teams
Superb problem-solving skills
Demonstrated accountability for growth and job performance by seeking education opportunities