HR Generalist

Summary

The HR Generalist will support the business by delivering comprehensive hands-on HR services across employee lifecycle management compensation & benefits and workforce coordination. Acting as a trusted frontline HR advisor this role partners closely with managers and employees to ensure consistent application of HR policies compliance with local labor laws and a positive employee experience. The role plays a critical part in enabling operational excellence while supporting business priorities in Vietnam office.
This role reports directly to the Director Human Resources based in the US.

Key Responsibilities:
Advisor
Act as a first point of contact for managers and employees on HR-related matters
Provide guidance on employee relations performance management HR policies and procedures
Support managers in handling employee issues and developing team capability
Build trusted relationships with stakeholders to enhance employee experience
Operations & Employee Lifecycle
Manage end-to-end HR processes including onboarding contract management probation tracking and offboarding
Prepare employment documentation such as offer letters labor contracts and HR-related communications
Maintain accurate employee records and HR systems
Ensure all HR practices comply with Vietnam labor laws and company policies
& Benefits (C&B)
Coordinate and validate monthly payroll data including new hires terminations salary adjustments and promotions
Administer employee benefits including social insurance health insurance and other company benefits
Manage employee lifecycle changes related to compensation and benefits (e.g. contract updates allowances final settlements)
Handle employee queries related to payroll benefits and entitlements
Ensure compliance with statutory requirements and timely submission to relevant authorities
Travel & Mobility Support
Support business travel arrangements including visa applications work permits (if applicable) and required documentation
Coordinate with business leaders to plan and align onsite schedules and staffing
Prepare employees for onsite assignments (logistics policies compliance requirements)
Liaise with internal teams and external vendors to ensure smooth travel and onsite execution
Track and maintain records related to travel visa status and assignments
Workforce Management
Act as the primary HR point of contact between the company and contingent workers vendors/suppliers
Coordinate onboarding and offboarding processes for contingent workers ensuring compliance with company policies
Monitor contract duration renewals and workforce allocation in partnership with business leaders
Support issue resolution related to contingent workers (attendance performance feedback administrative matters)
Ensure proper documentation tracking and compliance related to contingent workforce arrangements
Collaborate with Finance and Legal on vendor coordination and related processes
Engagement & HR Projects
Plan and execute employee engagement activities and company events
Support implementation of HR programs policies and initiatives aligned with global HR strategy
Participate in HR projects and continuous process improvements
& Reporting
Ensure HR documentation and practices are compliant with local labor regulations
Monitor contract renewals and statutory deadlines
Prepare HR reports analytics and audits as required

Required Qualifications
& Experience:
Bachelors degree in Business Administration Human Resources or related field
3 - 5 years of HR experience including HR operations and C&B
Experience in contingent workforce / vendor coordination and business travel support is a plus
Skills & Competencies:
Strong knowledge of Vietnam labor law payroll and statutory benefits
Ability to manage both operational execution and stakeholder coordination
Strong communication and stakeholder management skills (including external vendors)
High attention to detail and strong data accuracy mindset
Proactive hands-on and able to manage multiple priorities
Proficient in Microsoft Office and HR systems (Workday)

Other Requirements
Fluent in English (written and verbal)
High level of integrity and professionalism Contract Details

This is a temporary position for 1 year with potential extension based on business needs.