Visual Storytelling & Innovation Lead, Office of the CRO

About the team

The Office of the Chief Revenue Officer (CRO) is responsible for orchestrating the global go-to-market (GTM) motion driving scalable commercial growth and deepening strategic customer relationships. The team ensures alignment across Sales Marketing Product and Researchenabling the revenue organization to operate with clarity speed and cohesion.

Within this context the Office of the CRO plays a critical role in translating strategy into execution shaping how we engage with customers and elevating how we show up across our most important momentsboth internally and externally.

As the organization scales rapidly the ability to communicate complex ideas with clarity consistency and impactand to operationalize emerging AI tools across the GTM organizationis becoming a critical unlock for growth.

About the Role

Were looking for a Visual Storytelling & Innovation Lead to help shape and elevate how the Office of the CRO communicates and operates.

You will work at the intersection of storytelling design and innovationowning high-impact executive narratives while also driving customer zero experimentation with emerging OpenAI technologies. This role complements the strategic and operational work of the Office of the CRO by focusing on how ideas are translated into clear compelling stories and how new tools can unlock more effective and empowered ways of working.

This is a highly cross-functional role that partners closely with leadership across Sales Marketing Product and Communications and operates in close proximity to the CRO on some of the organizations most visible and strategic initiatives. You will work closely with the Chief of Staff to the CRO translating strategic priorities into clear high-impact narratives and executive-ready materials.

This role directly influences how OpenAI engages its most strategic customers drives alignment across the revenue organization and accelerates deal momentum through world-class storytelling and communication.

In this role you will:

Visual Storytelling & Executive Content

• Lead narrative development and presentation design for CRO-led strategic events executive briefings and key customer engagements

• Translate complex product strategy and customer insights into clear compelling visual and written stories

• Bring storytelling to life through product demos and interactive experiencesshowcasing OpenAI capabilities in ways that are tangible engaging and memorable

• Bring a strong point of view on what great looks likeraising the bar for craft in how ideas are communicated experienced and remembered

• Work closely with the Chief of Staff to the CRO to translate strategic initiatives into clear compelling narratives and executive-ready materials for internal and customer-facing moments

Customer Zero & Innovation

• Lead customer zero adoption of OpenAI technologiesidentifying prototyping and scaling high-impact use cases that transform how the CRO organization operates

• Prototype and develop lightweight custom GPTs and internal apps that enhance productivity unlock new workflows and showcase how OpenAI technologies can be applied across the Office of the CRO & GTM teams

• Develop narratives and examples that demonstrate how these technologies can be applied in real-world customer and internal contexts

• Serve as a bridge between product capabilities and real-world GTM application translating innovation into tangible business impact

External Voice & Thought Leadership

• Partner closely with the CRO and Chief of Staff to shape how OpenAIs GTM organization contributes to the broader conversation on AI go-to-market transformation and the future of work

• Translate internal insights and customer learnings into thoughtful differentiated perspectives

• Help define how the Office of the CRO shows up externally through clear consistent and high-quality communication

• Partner cross-functionally with Sales Marketing Product Research and Communications to align messaging and deliver cohesive experiences

You might thrive in this role if you:

• Have a strong track record of crafting high-quality narratives and presentations for executive audiences

• Are exceptional at simplifying complex ideas into clear compelling stories (both visually and in writing)

• Thrive in ambiguous environments and can take ideas from concept to execution

• Are highly detail-oriented with strong taste and a high bar for quality

• Have experience working cross-functionally across go-to-market product or leadership teams

• Are comfortable experimenting with new tools and technologies particularly AI to improve workflows and outcomes

• Enjoy building new processes frameworks and approaches from the ground up

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

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Chief