Sales & Marketing Administrator

As our Sales & Marketing Administrator youll play a key role in supporting the Commercial team and ensuring the smooth day-to-day operation of the department. This is a highly collaborative and fast-paced role where organisation attention to detail and initiative are everything. 

You will be responsible for:

• Supporting the Conference and Events Sales team with proposals contracts internal diaries client communications and familiarisation events
• Provide support with managing incoming sales enquiries
• Provide support for planning and coordination of conferences events and accommodation
• Preparing and maintaining reports including Business on the Books weekly sales reports and month-end reporting
• Assisting with database management including client records and loyalty program processes
• Maintain and manage logins user access for sales and marketing platforms
• Coordinating administrative tasks such as purchase orders invoice processing and meeting minutes
• Supporting sales and marketing activities including client prospecting research and planning of sales calls
• Assisting with projects promotions and market research initiatives
• Overseeing general office administration for the department including maintaining stationery supplies and ensuring all administrative resources are well organised and readily available
   

Youll work closely with multiple departments across the hotel including Front Office Food & Beverage Kitchen Finance and People & Culture and contribute to delivering a seamless and professional experience for both internal and external stakeholders.

Qualifications :

Qualifications & Experience

Were looking for someone who is organised proactive and thrives in a dynamic environment. Ideally you will bring:

• 12 years experience in a similar administrative or sales support role preferably within hotels events or sales environments
• Strong administrative and organisational skills with the ability to manage multiple priorities
• Excellent communication and interpersonal skills with confidence engaging across all levels
• High attention to detail and ability to produce accurate work under pressure
• Proficiency in Microsoft Office; experience with hotel systems (e.g. Opera Delphi) is an advantage
• A proactive mindset with the ability to work both independently and as part of a team
• Strong time management skills and ability to meet deadlines
• Cultural awareness and the ability to work in a diverse team environment
• A team player with a positive attitude and a genuine interest in hospitality and customer service.

The ideal candidate is detail-oriented efficient and comfortable working in a fast-paced hotel environment with genuine passion for hospitality and guest and client experience.

Applicants must have full working rights in Australia to be considered and we are unable to provide sponsorhip.

Additional Information :

Benefits and Perks

• Enjoy exclusive Accor discounts and global benefits including but not limited to accommodation and food & beverage discounts for you and for your family and friends.
• Access to Accor Partner Benefits such as Europcar.
• Discounted onsite car park available.
• Access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• A friendly and supportive work environment.
• Excellent opportunity to further grow and develop your career with an industry leader
• Reward and recognition programs including Annual Service Recognition and Accor Tenure Milestone recognition
• Mentoring and career development along-side experienced and dedicated professionals

Remote Work :

No

Employment Type :

Full-time