Associate Product Manager Internal Tools

At Podium we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60000 businesses across Auto Home Services and Aesthetics Podium captures and converts leads 24/7 driving both new business and repeat customers.

In under 24 months we crossed $100M in AI Agent ARR scaling 300% year-over-year. During this time weve deployed 10000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine highlighted by OpenAI for building revenue-driving AI Agents and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people holding them to high standards and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If youre hungry for growth aligned to our operating principles and ready to get to work you wont find a better place to learn and accelerate your career.

About the role

As the Associate Product Manager on the Internal Tools team you will define and build the systems platforms and automation that power how our go-to-market team operates engages with customers and drives business growth with special attention to the marketing team. Your work will directly impact sales and marketing efficiency lead generation and revenue performance across the business.

This role is both strategic and execution-focused: you will own the vision roadmap and outcomes of internal marketing toolsspanning communication platforms automation and operations platforms reporting platforms and our marketing websiteenabling the marketing team to execute on company-wide strategy at scale.

A major focus will be launching and iterating on tools and automation that help our marketing team capture manage and convert leads more effectivelywhile ensuring the systems they rely on are fast reliable and deeply integrated with Podiums broader platform.

What you will be doing:

• Product Vision and Roadmap: Define and drive the vision and roadmap for internal marketing platforms and automation that elevate team performance streamline workflows and enable more effective customer engagement. Own the strategy for communication platforms automation tools reporting infrastructure and the marketing website.
• AI and Automation Integration: Identify and implement opportunities to apply AI and automation within marketing workflows reducing manual effort improving decision-making and increasing the quality and consistency of customer interactions.
• Zero to One Product Development and Ownership: Lead the end-to-end development of new internal products platforms and systemsfrom concept through launch. Own the adoption performance and measurable impact on key business outcomes such as lead conversion campaign efficiency and reporting accuracy.
• Cross-Functional Collaboration: Collaborate with Marketing Sales Customer Success Finance and Engineering teams to identify needs define requirements and ensure successful rollout and adoption of internal tools. Act as a product evangelist internally ensuring buy-in across the organization.
• Customer Insights and Feedback: Engage directly with internal usersprimarily the marketing teamto gather feedback and insights that drive product improvements and future innovation.
• Data-Driven Decisions: Leverage product usage and business performance data to inform decisions and maximize impact. Continuously analyze product metrics and user behavior to uncover new opportunities for growth and efficiency.
• Executive Communication: Communicate effectively with executive leadership demonstrating strong executive presence and the ability to influence strategic decisions through clear and compelling product insights and recommendations.

What you should have:

• 1 years of product management experience with a track record of successfully delivering web-based products ideally in SaaS marketing technology or communication tools.
• High agency and ownership with a willingness to tackle problems end-to-end learning whats necessary along the way to ensure successful outcomes.
• Enthusiasm for AI with a solid understanding of AI systems including autonomous agents and their practical applications in marketing and automation contexts.
• Proven experience in fast-paced technical environments adept at working with cross-functional teams to drive product vision define requirements and guide projects through key milestones.
• Demonstrated ability to manage the entire product lifecycle from concept to launch and continuously optimize for growth and user success.
• Strong collaboration skills with a proven ability to work cross-functionally with engineering design AI and marketing teams to deliver high-impact products.
• Strong analytical skills with hands-on experience in SQL and data visualization tools to drive data-informed product decisions and measure success.
• Excellent written and verbal communication skills with the ability to clearly articulate product strategies updates and insights to a wide range of audiences including executive leadership.
• Experience leading the development of new products from scratch with a strong bias toward action and execution in dynamic fast-moving environments.
• A passion for helping teams work smarter and enabling businesses to engage with customers more effectively through innovative internal tools.

Why youll love working here:

• Podium is the best place to work to:
  • Join the leaders in AI agents
  • Unlock career-defining growth
  • Build with world-class talent
  • Make a real impact on local business

Benefits:

• (If local to Utah) Work in this building in Lehi UT 5 days a week
• Open and transparent culture
• Life insurance long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time plus three 4-day summer holiday weekends
• Excellent medical dental and vision benefits
• 401k Plan with company matching
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center subsidized for employees