Trainer Medical Device
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Job Location:
Cebu - Philippines
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Start Date: ASAP
Work Arrangement: Hybrid (Onsite during probationary period) Cebu
Type of Support: Voice
Shift: 8PM - 5AM (Weekends off)
Educational Requirement:
- Bachelors degree in Nursing Biology/Microbiology Electromedical Engineering (Biomedical Engineering) Industrial/Mechanical Engineering or other education/science/technology related discipline desired
Qualifications:
- Minimum of 1 year as a trainer in medical device or pharmaceutical complaint management in a shared services/KPO/BPO/call center environment
Job Description:
- Training & Capability Building: Deliver engaging product training guarantee SLA compliance and lead product demonstrations or provide clinical support to empower teams.
- Complaint Management & Quality: Oversee and train teams in medical device complaint investigations incorporating MedDRA coding and effective complaint system management to maintain high-quality standards.
- Regulatory Compliance: Drive adherence to critical regulations such as ISOCFR and EUMDR by ensuring all training and operations meet these essential standards.
- Role Focus: Collaborate closely with dynamic teams specializing in pharmacovigilance medical device complaints or cutting-edge healthcare AI solutions.
