Age Well Manager, Program Resources

Road Scholar is the nonprofit world leader in educational travel for older adults. Our mission is to inspire adults to learn discover and travel. With thousands of programs across the globe - including in-person online and on the water - we believe curiosity is the key to a well-lived life.

At Road Scholar we are committed to fostering a culture of inclusivity and belonging. We believe that by valuing a wide range of perspectives and experiences we create a stronger more innovative organization that reflects the communities we serve.

In addition we are dedicated to being an environmentally sustainable organization. From the way we design our programs to how we operate as a team we are striving to reduce our environmental impact and create a positive legacy for future generations.

About the role...

Are you passionate about aging well lifelong learning and challenging ageism Do you bring strong experience managing online programs and a desire to create meaningful educational experiences for older adults This role offers the opportunity to combine purpose with impact.

The Age Well Manager Program Resources position oversees the educational content and project management of Road Scholars portfolio of online programs ensuring timely development and delivery within budget and quality standards. They collaborate across teams to create engaging high-quality content manage instructor vetting training and scheduling and support workflows for marketing and partnership initiatives.

The primary focus of this position is to develop and deliver online content for Road Scholars Age Well seriesan initiative that fosters open thoughtful conversations about aging challenges ageism and supports lifelong learning. Age Well programs are designed to be candid uplifting and grounded in wisdom rather than worry helping participants navigate later life with perspective resilience and curiosity.

This role is ideal for someone who is passionate about aging well and supporting older adults while also bringing strong organizational project management and collaboration skills to a virtual learning environment.

Road Scholar offers a remote work environment. The compensation range for this exempt level salaried position is $67000 - $80000 based on experience.

In this role you will...

• Oversee the management and scheduling of Road Scholars online program calendar ensuring programs align with organizational goals and quality standards.
• Develops and administers online programs overseeing instructor selection budgeting and program logistics to ensure quality accessibility and participant satisfaction.
• Supervises and supports staff responsible for developing scheduling and delivering online programs.
• Collaborates across departments to plan execute and enhance Road Scholars portfolio of online programs.
• Monitors and evaluates participant feedback identifies quality concerns and resolves issues promptly escalating when necessary.
• Utilizes software applications and platformsincluding Zoom Salesforce and MicroStrategy to support the creation management and delivery of online programming; manage program submissions; review quality metrics; and analyze participant and program data to enhance overall participant experiences.
• Identifies and implements opportunities for new content formats and strategies to expand and enrich Age Well and other online offerings.
• Supports the development and refinement of internal processes and workflows related to online program delivery.
• Partners with subject matter experts in aging health wellness caregiving and related fields to develop relevant inclusive and impactful programming.
• Serves as Moderator and/or Zoom Producer for online programs as needed.
• Participates in special projects and initiatives within the Resources Department as assigned.

Were seeking...

• Experience in gerontology aging services public health social work psychology adult education or related fields focused on lifespan wellbeing and older adult populations preferred.
• Demonstrated interest in or commitment to issues related to aging ageism caregiving longevity or later-life transitions.
• Candidates with an established professional network in the aging wellness or lifelong learning communities who can identify and cultivate diverse new program opportunities are strongly preferred.
• Bachelors Degree preferred or equivalent experience
• Organized professional with 34 years of relevant experience in program management education content development or related fields
• Proficiency in Zoom or other online learning software
• Experience in a fast-paced evolving business environment
• Experience with project/account management necessary
• Excellent customer service skills
• Analytical skills and high attention to detail essential
• Excellent verbal/written communication interpersonal and problem-solving skills
• Proactive motivated flexible and creative individual with the ability to work collaboratively in a multi-functional team environment
• Comfortable navigating gray areas and adapting to evolving business needs
• Some travel evening and weekend work required

For serious consideration please submit a cover letter along with your resume telling us why youre interested in this Age Well Manager position.

Why join the Road Scholar Team...

We offer a competitive compensation and benefits package!

• Medical Dental and Vision Insurance (with a substantial employee subsidy!)
• 403(b) Retirement Plan with a company match of 5% after 1 year of employment!
• Up to 20 days of PTO annually accrued every payroll cycle
• Enjoy a paid week off in addition to your PTO at the end of December to enjoy the holiday season!
• A generous employee discount on our programs
• As a Road Scholar employee you can opt-in to receive an IATA membership
• We take professional development seriously which is why we provide LinkedIn Learning access to all employees amongst other professional development opportunities
• Thats right were fully remote!
• To learn moreabout our benefits offerings check us out at Opportunity Employer

  Road Scholar supports diversity in our staff participants and programs. An Equal Opportunity Employer Road Scholar values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer we consider applicants for all positions without regard to race color religion gender national origin age sexual orientation pregnancy illness marital or veteran status or disability or any other status protected by applicable law.

  Cybersecurity

  At Road Scholar we are committed to cybersecurity and to providing a safe experience for job seekers. All official communication regarding employment opportunities will come exclusively via email from the official Road Scholar domain or from our applicant tracking system URL . We never conduct interviews through texting applications or instant messaging platforms. If you receive an employment offer or other correspondence from an individual at Road Scholar you have not met or from a non-Road Scholar email domain it may be a phishing attempt.

  
  

  Required Experience:

  Manager