Senior Forward Deployed Engineer

We are looking for a Senior Forward Deployed Engineer to join the Customer Solutions team. You will be the technical authority embedded with our most complex customers guiding them through deployment architecture onboarding and the adoption of agentic development workflows. You bring deep hands-on experience from prior roles and use that depth to advise design repeatable patterns and drive customer outcomes end to end. You operate autonomously own the technical success of your customers and bring their experience back to shape how Coder builds and delivers.

This is not an execution-only role. You are equally comfortable doing deep technical work with a customer and stepping back to design the repeatable pattern behind it. You are energized by ambiguity motivated by customer outcomes and capable of influencing organizational change alongside the technical work.

What youll do here

• Serve as the primary technical authority for post-sales customers guiding deployment architecture environment design and adoption of Coder across both human and AI development workflows

• Own onboarding engagements end-to-end ensuring customers move from contract to productive adoption with speed and confidence

• Lead engagements where architecture decisions rollout patterns or organizational dynamics are limiting customer health or growth

• Help customers implement the technical and organizational changes required to adopt agentic development practices at scale

• Design and document repeatable delivery patterns across onboarding architecture and adoption that can scale across customer segments

• Design and recommend reference architectures tailored to each customers cloud environment security posture and organizational constraints

• Translate customer environment complexity into clear guidance on networking ingress identity and infrastructure patterns

• Anticipate technical and operational risks escalate to the right internal stakeholders and track issues through to resolution

• Contribute to technical documentation architecture guides how-to resources and statements of work that extend your impact across the customer base

• Capture structured product feedback from customer deployments and advocate directly with engineering and product teams for roadmap and usability improvements

What were looking for

• 5 years of experience in a Forward Deployed Engineering Solutions Architect Platform Engineering or equivalent post-sales technical role with a demonstrated track record of guiding enterprise customers through complex technical deployments

• Proven hands-on experience from a prior role designing and deploying cloud infrastructure on at least one major provider: AWS Google Cloud or Microsoft Azure; you have done the work and can speak to it with specificity

• 2 years of production experience with Kubernetes: cluster design workload scheduling networking storage and operational lifecycle

• 2 years of experience with Terraform or equivalent infrastructure-as-code tooling; you understand how enterprise teams structure version and maintain IaC at scale

• Solid understanding of Linux systems administration including networking fundamentals: ingress controllers proxies load balancers and DNS resolution in cloud-native environments

• Familiarity with CI/CD pipeline design and DevOps practices; you understand how code moves from commit to running workload in an enterprise context

• Working knowledge of cloud security and identity: IAM patterns network segmentation secrets management and compliance-relevant controls

• Understanding of observability practices including logging metrics and tracing across distributed systems

• Experience with AI tooling at both the user level (coding agents assistants) and infrastructure level (model proxies LLM routing layers such as LiteLLM)

• Demonstrated ability to design repeatable delivery patterns not just solve one-off problems

• Comfort working through organizational and workflow change alongside technical change with customers

• Strong verbal and written communication skills: you can hold a room with a senior infrastructure team and produce a clear architecture document without those being separate skills

• High customer empathy: you understand that the best technical solution does not always fit a customers constraints timeline or organizational reality

• Self-directed analytically minded and comfortable operating with full autonomy in a startup environment

Bonus tacos if you have

• (Tacos If you need an ice-breaker ask how we say thanks by giving tacos!)

• Experience at both early-stage startups and larger software organizations

• Background as a Software Engineer DevOps Engineer or Platform Engineer before moving into a customer-facing role

• Familiarity with regulated environments: air-gapped deployments network isolation SOC 2 ISO 27001 GDPR or DORA requirements

• Experience with disaster recovery design and multi-region availability patterns

• Cloud cost optimization experience including rightsizing reserved capacity and FinOps practices

• Experience with Tailscale or similar overlay networking tools

• Kubernetes certification (CKA CKAD or CKS)

• Open-source contributions

• Experience with or similar internal developer portals and platform tooling

• Prior work on or alongside a developer platform or platform engineering team

• Experience introducing new operating models or delivery patterns across post-sales or go-to-market teams

About Coder

Coder is an AI software development company leading the future of autonomous coding. We empower teams to build software faster more securely and at scale through the collaboration of AI coding agents and human developers. Our mission is to make agentic AI a safe trusted and integral part of every software development lifecycle.

Our self-hosted AI Development Environment is the foundation for deploying agentic AI in the enterprise. It provides a secure standardized and governed workspace to deploy autonomous coding agents alongside human developers accelerating innovation while maintaining control and compliance. Coders isolated policy-driven environments improve productivity cut cloud costs and reduce data risks. Developers transition to AI at their own pace using their own tools. Platform and security teams can govern audit and manage a great developer experience at scale.

Interview process

We believe that the interview process should be transparent consistent and enjoyable. We value your time and hope to complete the interview process in two to four weeks if schedules allow. Through your interviews you will meet a mix of individual contributors managers and senior leaders.

AI use during the interview process

As an AI company Coder embraces the use of AI tools and we want to be transparent about our expectations as you navigate our interview process.

Not permitted: Using AI assistance during conversational interviews.

Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.

Our use of AI in hiring

We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:

• Ashby helps us review inbound applications by surfacing candidates who best match the role requirements weve defined. This tool does not make hiring decisions - it helps our team prioritize which applications to review first.

• Granola takes notes during our interview calls so our team can focus on the conversation with you.

All hiring decisions are made by humans. Our team reviews applications conducts interviews and makes final selections. AI tools assist us but never replace human judgment and these practices are conducted in compliance with applicable data protection AI governance and labor laws. Your data is not used to train AI models.

In accordance with New York City Local Law 144 an independent bias audit has been conducted on Automated Employment Decision Tools; results are available for Ashby.

If youre applying for a role at Coder and have questions about how we use AI in our process or if youd like to request information about the data we collect please contact .

Coder is a proud Equal Opportunity Employer

We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race color ancestry religion sex pregnancy gender gender identity gender expression sexual orientation national origin age marital status genetic information disability protected veteran status or any other characteristic protected by federal state or local laws.

Required Experience:

Senior IC