UX Specialist

Job Title- UX Specialist

Project Location Hybrid - Oakland CA office (40% office 60% remote)

Duration- 6-12 months contract

Visa- USC/ GC/ GCEAD

Were specifically targeting a strong UX Specialist with some HR exposure-someone who can support a new project focused on improving the user experience across HR-related processes.

HR User Experience Specialist

Overview: The HR User Experience Specialist is responsible for designing implementing and continuously improving the end-to-end employee journey within the organization-from initial hiring to retirement. This role ensures that every touchpoint process and interaction is optimized for employee satisfaction engagement and efficiency leveraging best practices in HR technology and organizational development.

Key Responsibilities

Talent Acquisition Experience

• Collaborate with recruitment teams to streamline application and onboarding processes.
• Develop user-friendly communication materials for candidates and new hires.
• Monitor candidate feedback and adjust processes to enhance experience.

Onboarding & Integration

• Design and manage onboarding programs that foster engagement and belonging.
• Coordinate with IT facilities and managers to ensure seamless transitions for new employees.
• Gather feedback from new hires to identify opportunities for improvement.

Employee Development & Engagement

• Implement tools and platforms that support ongoing learning and development.
• Facilitate employee surveys focus groups and engagement initiatives.
• Analyze engagement metrics and recommend strategies to boost morale and retention.

Performance Management & Recognition

• Support transparent user-friendly performance review processes.
• Promote recognition programs that celebrate employee contributions.
• Ensure feedback mechanisms are accessible and actionable.

Benefits & Well-being

• Manage communication and access to benefits wellness programs and support resources.
• Gather employee input to improve benefits offerings and delivery.
• Partner with vendors to enhance benefit user experience.
  

Offboarding & Retirement
Design thoughtful offboarding processes for retiring and departing employees.
Coordinate exit interviews and capture lessons learned.
Ensure retirees have access to relevant resources and support. Continuous Improvement
Monitor HR experience metrics and implement process enhancements.
Champion a culture of innovation and employee-centricity within HR.

Qualifications
Bachelors degree in Human Resources Organizational Development Business Administration or related field.
3 years experience in HR employee experience or user experience roles.
Proficiency with HRIS onboarding and employee engagement platforms.
Strong communication project management and analytical skills.
Empathy and passion for delivering exceptional employee experiences.
Ability to see the employee journey holistically and identify pain points.
Proactive in seeking feedback and driving improvements.
Collaborative approach with HR IT management and external partners.
Commitment to fostering an inclusive and engaging workplace culture.