Analyst, Digital Learning Accessibility

Job Posting Closing Times: Job postings are removed from advertising at12:00 A.M.on the closing date e.g. at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. AR 4.0300.01

If you are a current Austin Community College employee please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41000 credit students each Fall and Spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access through traditional and distance learning modes to higher education and workforce training including appropriate applied baccalaureate degrees in our service area.

As a community college committed to our mission we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the colleges mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students low-income students and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Job Description Summary:

Job Description:

Supervision Received and Exercised

Operates under the direct supervision of the department manager or designated supervisor. The role does not typically include supervisory responsibilities but may occasionally provide guidance to junior staff or new hires as part of onboarding and training processes. The position is expected to work independently on routine tasks while seeking direction for more complex assignments. Analysts are responsible for managing their own workload and deadlines ensuring all tasks are completed accurately and efficiently. They may also collaborate with other team members and stakeholders to achieve department goals.

Competency Expectations

• Identify analyze and recommend solutions for various college processes and initiatives.

• Perform complex analytical and technical work.

• Analyze opportunities and develop opportunity assessments (hypothesis) based on stakeholder needs competitor analysis research and best practices and provide recommendations and define desired outcomes.

• Perform strategic research analyses interprets data and creates reporting formats for requested reports; may conduct stakeholders need analysis identifies instructional goals and objectives and creates a training model appropriate for a given project and audience.

Description of Duties and Tasks

• Assist the Associate Vice Chancellor of Distance Education in overseeing the daily digital accessibility operations ensuring that digital learning environments and instructional content are consistently designed for universal access and ADA compliance.

• Collaborate with the Associate Vice Chancellor to develop digital accessibility plans to support online and digital learning.

• Evaluate digital learning assets (e-learning modules PDFs websites videos) for WCAG (Web Content Accessibility Guidelines) and Section 508 compliance.

• Perform manual testing using assistive technologies (such as screen readers and keyboard navigation) and automated tools (e.g. Axe WAVE).

• Develop technical plans to fix accessibility barriers in content and systems working with instructional designers and faculty.

• Advise instructional designers course developers and faculty on best practices conducts workshops and creates accessibility training materials.

• Document audit findings track remediation progress and maintain accessibility reports to ensure ongoing compliance with relevant regulations.

• Collaborate with product teams to integrate accessibility considerations into the design and development process from the outset.

• Support the resolution of accessibility issues and complaints.

• Promote the benefits of accessible technologies.

• Provide direct services as needed and maintain consistent and positive customer relations responding to internal/external inquiries in an efficient and timely manner.

• Stay current on accessibility laws guidelines (such as WAI-ARIA) and industry trends to ensure compliance and optimal performance.

Job Requirements

Knowledge:

• Possess strong knowledge of best practices and principles behind setting measuring and refining KBRs and KPIs across a variety of business use cases.

• Apply analytical and problem-solving solutions and break down complex technical issues into measurable actions.

• Methods of documenting and tracking policies and procedures.

• Knowledge of all client configurations and when to dive into details.

• Understand computer hardware network administration and software applications hosted or locally installed.

• Demonstrate proficient computer literacy and willingness to learn additional computer application software.

• Apply customer service techniques and practices.

• Develop training materials and delivery of training for staff.

• Solve technical problems involving integrated operating systems and hardware platforms.

Supplemental Knowledge:

• Strong knowledge of WCAG 2.x (Level AA) Section 508 ADA.

• Proficiency with assistive technologies and automated testing tools.

• Familiarity with Blackboard Ally Blackboard Ultra and digital content creation tools.

• Understanding of inclusive design principles (POUR: Perceivable Operable Understandable Robust).

• Accessibility principles and practices in higher education.

Skills:

• Utilize problem-solving critical thinking and analytical skills.

• Establish and maintain effective working relationships with a broad range of users that are both technical and non-technical.

• Ensure availability dependability and reliability of assigned applications.

• Excellent oral and written communication skills.

• Maintain confidentiality of work-related information and materials.

• Effectively use interpersonal and communications skills including tact and diplomacy.

• Effectively use organizational and planning skills with attention to detail and follow-through.

• Use a variety of spreadsheets word processing database and presentation software with emphasis on statistical charts tables and graphs.

Minimum Qualifications

Education:

• Bachelors degree

• Four (4) years of related work experience or Associates degree plus two (2) years of related work experience can be substituted for the required education (plus the required experience noted below)

Experience

• Two (2) years of related work experience.

Physical Demands and Work Environment

Physical Demands:

• Standard office environment.

Work Environment:

• This position falls under ACCs Remote/In-Person framework.

Salary Range

$69762 - $87202

Number of Openings:

Job Posting Close Date:

Clery Act

As required by the US Department of Education employees are required to report violations under Title IX and under the Jeanne Clery Campus Safety Act (Clery Act) select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act) you will be notified trained and provided resources for reporting.

Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.

For direct access to the current Annual Security Report visit . You may obtain a hard copy by contacting the Clery Compliance Officer ( ). For an overview see ACCs Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add change amend or delete portions of this job description at any time with or without notice. Employees may be required to perform other duties as requested directed or addition reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.