Front Desk Officer
Job Summary
Welcome and attend to customers in a friendly and professional manner
Receive tag and document laundry items accurately
Issue receipts and manage order tracking systems
Handle customer inquiries complaints and service requests promptly
Coordinate with laundry and delivery teams to ensure timely processing of orders
Manage cash POS transactions and daily sales records
Answer phone calls respond to messages and provide service information
Maintain cleanliness and organization of the front desk area
Keep records of customer details and service history
Qualifications :
Minimum of OND/HND/BSc in any relevant field
23 years experience in a customer service or front desk role (experience in laundry or retail is an advantage)
Strong communication and interpersonal skills
Basic computer knowledge and familiarity with POS systems
Good organizational and multitasking abilities
Ability to work with minimal supervision
Professional appearance and positive attitude
Key Skills:
Customer service excellence
Attention to detail
Time management
Problem-solving skills
Team collaboration
Working Conditions:
Must be willing to work weekends and shifts where necessary
Fast-paced customer-facing environment
Additional Information :
The remuneration is competitive along with other benefits.
The submission deadline is April 30 2026. Interviews are on a rolling basis to this date. Only shortlisted candidates will be contacted.
Further assessments will be required.
Remote Work :
No
Employment Type :
Full-time
About Company
Our client is a marine logistics service provider in the Nigerian Oil and Gas Industry. They offer services in the industry extending beyond the marine segment of the industry to the Subsea and Engineering sectors.