Front Desk Officer

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profile Job Location:

Abuja - Nigeria

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

  • Welcome and attend to customers in a friendly and professional manner 

  • Receive tag and document laundry items accurately 

  • Issue receipts and manage order tracking systems 

  • Handle customer inquiries complaints and service requests promptly 

  • Coordinate with laundry and delivery teams to ensure timely processing of orders 

  • Manage cash POS transactions and daily sales records 

  • Answer phone calls respond to messages and provide service information 

  • Maintain cleanliness and organization of the front desk area 

  • Keep records of customer details and service history


Qualifications :

  • Minimum of OND/HND/BSc in any relevant field 

  • 23 years experience in a customer service or front desk role (experience in laundry or retail is an advantage) 

  • Strong communication and interpersonal skills 

  • Basic computer knowledge and familiarity with POS systems 

  • Good organizational and multitasking abilities 

  • Ability to work with minimal supervision 

  • Professional appearance and positive attitude 

Key Skills:

  • Customer service excellence 

  • Attention to detail 

  • Time management 

  • Problem-solving skills 

  • Team collaboration 

Working Conditions:

  • Must be willing to work weekends and shifts where necessary 

  • Fast-paced customer-facing environment 


Additional Information :

The remuneration is competitive along with other benefits.

The submission deadline is April 30 2026. Interviews are on a rolling basis to this date. Only shortlisted candidates will be contacted.

Further assessments will be required. 


Remote Work :

No


Employment Type :

Full-time

Welcome and attend to customers in a friendly and professional manner Receive tag and document laundry items accurately Issue receipts and manage order tracking systems Handle customer inquiries complaints and service requests promptly Coordinate with laundry and delivery teams to ensure timely proc...
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About Company

Our client is a marine logistics service provider in the Nigerian Oil and Gas Industry. They offer services in the industry extending beyond the marine segment of the industry to the Subsea and Engineering sectors.

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