Tooling & Automation Lead Africa

Key roles and responsibilities:

1. Delivery Tooling Strategy and Implementation (50%)

• Define and maintain KPMG T&Is delivery tooling strategy - selecting implementing and managing the technology stack that supports project delivery governance and client communication.
• Evaluate and implement tooling for project management (Jira Smartsheet ADO) document management (SharePoint Confluence) reporting automation and communication (Teams Slack).
• Work with the PMO Lead (Block C) to automate portfolio reporting RAID tracking and financial forecasting - replacing manual spreadsheet processes with connected automated systems.
• Implement AI-powered tooling where appropriate - including document generation client reporting status update automation and meeting summarisation.
• Manage KPMG T&Is tooling infrastructure including licence management access controls onboarding processes and tool performance monitoring.

(b) Automation and Efficiency Engineering (35%)

• Identify manual repetitive delivery processes across the T&I portfolio and develop automation solutions to eliminate them.
• Build automation workflows for common delivery tasks - proposal formatting status reporting RAID updates timesheet consolidation invoice preparation and milestone tracking.
• Develop and maintain KPMG T&Is testing and automation frameworks for use on software delivery engagements - reducing client testing effort per project.
• Collaborate with the Asset Enablement Lead to integrate automation capabilities into the asset library making them reusable across engagements.
• Track and report automation ROI - measuring the delivery hours saved and cost reduction achieved through tooling and automation investments.

(c) Enablement and Adoption (15%)

• Drive adoption of KPMG T&Is delivery tooling stack across all capability blocks - providing training support and change management to maximise utilisation.
• Maintain documentation and user guides for all KPMG T&I delivery tools.
• Stay current with emerging AI-powered delivery and automation technologies - evaluating and piloting new tools that could enhance KPMG T&Is delivery efficiency.
• Contribute to KPMGs broader technology innovation agenda by sharing insights on tooling and automation trends.

Academic/ Professional qualifications and Experience:

• Relevant degree in Computer Science Engineering Technology or a related field.
• Certification in at least one automation or DevOps platform (Power Automate Azure Logic Apps Robotic Process Automation or equivalent).
• Minimum 8 years of experience in technology delivery or operations with at least 3 years in a tooling automation or DevOps engineering role.
• Hands-on experience building automation workflows using low-code/no-code platforms (Power Automate Zapier Make) or scripting (Python PowerShell).
• Experience with project management tooling (Jira ADO Smartsheet) and portfolio reporting automation.
• Exposure to AI-powered productivity tools and their application in professional services delivery.

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:

• Technology curiosity: energised by finding and implementing better tools - stays current with the evolving landscape of delivery automation and AI productivity.
• Practical automation mindset builds automations that work reliably in complex messy real-world delivery environments.
• User empathy: designs tools and automations that delivery teams will actually use - not solutions that are technically elegant but practically ignored.
• Analytical discipline: measures the impact of tooling investments in terms of hours saved error rates reduced and delivery quality improved.
• Cross-functional collaboration works effectively with PMO delivery and asset teams to identify automation opportunities and drive adoption.
• Communication: able to explain technical automation concepts to non-technical delivery professionals.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• Personal effectiveness - Excellent report-writing and presentation skills.
• People management - Leadership & management skills.
• Performance management - Be a performance manager to the team in line with performance management guidelines.
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
• Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce.