Location: Opebi Ikeja (Applicants must reside around Ikeja and its environs)
Industry: Veterinary / Animal Healthcare
Employment Type: Full-Time
About the Role
Our Vet Hospital is a growing veterinary healthcare facility providing clinical surgical and retail pet care services. We are seeking an experienced Practice Manager to lead the overall non-clinical operations of the hospital. This role functions as the General Manager of the facility responsible for ensuring smooth daily operations business growth service efficiency and overall performance of the hospital. The ideal candidate is a strong business-minded professional with experience managing a clinic hospital or healthcare facility and can effectively coordinate people processes and performance.
Key Responsibilities
- Oversee the overall operations of the hospital
- Ensure smooth daily running of all departments (front desk admin support services retail etc.)
- Drive operational efficiency service quality and patient/client experience
- Manage staff coordination supervision and performance monitoring (non-clinical teams)
- Support revenue growth through operational excellence and service delivery improvement
- Develop and implement operational policies processes and standards
- Oversee customer service delivery and client relationship management
- Manage scheduling workflow and resource allocation across the hospital
- Monitor key performance indicators (KPIs) for hospital operations
- Work closely with clinical leadership to ensure seamless service delivery
- Identify operational gaps and implement improvement strategies
- Oversee vendor facility and general administrative management
Requirements
- Minimum of 7 years experience in hospital clinic or healthcare facility management
- Proven experience managing operations in a structured healthcare environment (clinic hospital diagnostics or similar)
- Strong business operational and people management skills
- Experience as an operations manager practice manager or general manager is highly preferred
- Strong leadership communication and problem-solving abilities
- Ability to manage multiple departments and coordinate cross-functional teams
- Strong understanding of service delivery and customer experience in healthcare settings
- High level of professionalism accountability and decision-making ability
How to Apply
- Minimum of 7 years experience in hospital clinic or healthcare facility management - Proven experience managing operations in a structured healthcare environment (clinic hospital diagnostics or similar) - Strong business operational and people management skills - Experience as an operations manager practice manager or general manager is highly preferred - Strong leadership communication and problem-solving abilities - Ability to manage multiple departments and coordinate cross-functional teams - Strong understanding of service delivery and customer experience in healthcare settings - High level of professionalism accountability and decision-making ability How to Apply Interested candidates should send their CV and application to using the Job Title as the subject of the email.
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