Business Operations Lead, Worldwide Public Sector, WWPS EDUSLGxTech Operations
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
This position will be responsible for Sales Operations and Business analysis for the Education and State and Local Government team within the Worldwide Public Sector (WWPS) Sales Operations organization. This will be a pivotal role that enables you to have significant business impact through your direct involvement in monthly and quarterly metrics modeling reporting forecasting and providing operations support and ensuring data quality.
This position will be responsible for leading formalization of the financial and business reporting for the Education and State and Local Government team within WWPS. The role will include being a strategic partner to the sales team owning requirements for various dashboards and reporting and advising on operational metrics and key performance indicators to support the rapid growth of the AWS public sector business.
The WWPS Sales Operations Lead will work in collaboration and coordination with the Education and State and Local Government sales team they support including account teams partner teams service teams corporate finance and various other functions. The Operations Lead will lead forecast calls pipeline inspection and operate as a strategic business partner to their aligned Sales Managers. The Sales Operations Lead will provide analytical reporting performance commentary look around corners to help inspect and identify trends and risks within the business dive deep to get to the root cause of a problem take ownership to resolve and mitigate future problems help author strategic narratives and recommend new ways of managing the business that can help accelerate growth.
Key job responsibilities
- Manage all aspects of Worldwide Public Sector reporting and analysis ensuring timeliness completeness and accuracy of reporting
- Provide strategic analysis and year/year quarterly and monthly trend analysis
- Market and industry analysis for education and state and local government markets
- Help author narratives and provide data insights and analysis for Quarterly Business Reviews
- Provide sales operations support to cross functional support teams across SLG/EDU including but not limited to: Greenfield Acceleration Marketplace Specialists CSMs and operate as a primary back-up and SME to support field operations Analysts with additional coverage during peak seasons
- Own annual quota and/or goal setting process for support teams in coordination with external WWSO or WWPS teams
- Operate as a strategic partner to the Operations leader for SLG/EDU
- Work in close coordination with Finance to support headcount management
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About Sales Marketing and Global Services (SMGS)
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
- 10 years of Microsoft Excel experience
- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
This position will be responsible for leading formalization of the financial and business reporting for the Education and State and Local Government team within WWPS. The role will include being a strategic partner to the sales team owning requirements for various dashboards and reporting and advising on operational metrics and key performance indicators to support the rapid growth of the AWS public sector business.
The WWPS Sales Operations Lead will work in collaboration and coordination with the Education and State and Local Government sales team they support including account teams partner teams service teams corporate finance and various other functions. The Operations Lead will lead forecast calls pipeline inspection and operate as a strategic business partner to their aligned Sales Managers. The Sales Operations Lead will provide analytical reporting performance commentary look around corners to help inspect and identify trends and risks within the business dive deep to get to the root cause of a problem take ownership to resolve and mitigate future problems help author strategic narratives and recommend new ways of managing the business that can help accelerate growth.
Key job responsibilities
- Manage all aspects of Worldwide Public Sector reporting and analysis ensuring timeliness completeness and accuracy of reporting
- Provide strategic analysis and year/year quarterly and monthly trend analysis
- Market and industry analysis for education and state and local government markets
- Help author narratives and provide data insights and analysis for Quarterly Business Reviews
- Provide sales operations support to cross functional support teams across SLG/EDU including but not limited to: Greenfield Acceleration Marketplace Specialists CSMs and operate as a primary back-up and SME to support field operations Analysts with additional coverage during peak seasons
- Own annual quota and/or goal setting process for support teams in coordination with external WWSO or WWPS teams
- Operate as a strategic partner to the Operations leader for SLG/EDU
- Work in close coordination with Finance to support headcount management
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About Sales Marketing and Global Services (SMGS)
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
- 10 years of Microsoft Excel experience
- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Austin - 133900.00 - 181200.00 USD annually
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