Associate Director, Workplace Technology and Business Engagement

Job Description

The Associate Director Workplace Technology and Business Engagement serves as the senior technology leader and primary IT partner for Vertexs Real Estate Facilities Physical Security and Workplace Operations organizations. This role is responsible for defining technology strategy managing a portfolio of enterprise applications and delivering digital solutions that enable business capabilities across the global workplace environment.

The role owns the technology roadmap governance and lifecycle management of platforms supporting workplace operations while driving innovation through AI automation analytics and modern enterprise addition the Associate Director leads the technology workstream for office expansions relocations new site openings workplace modernization initiatives and M&A integration activities ensuring the successful delivery of workplace technology infrastructure physical security collaboration and operational systems.

As a senior member of DTE the Associate Director partners closely with business leaders to understand strategic priorities translate business needs into technology roadmaps and ensure the successful delivery and operation of applications and platforms that support workplace operations facilities management physical security and employee experience.

This role combines business engagement product ownership portfolio management and technology leadership. The successful candidate will drive innovation through AI automation analytics and modern enterprise technologies while ensuring operational excellence security scalability and business value.

The Associate Director leads a team responsible for application strategy project delivery vendor management and operational support while collaborating across DTE Corporate Real Estate Facilities Engineering Security EH&S Procurement and external partners to deliver impactful business outcomes.

Key Duties & Responsibilities

Business Engagement & Strategy

• Serve as the primary DTE relationship manager and trusted advisor for Real Estate Facilities and Workplace Operations leadership.
• Develop and maintain multi-year technology roadmaps aligned to business priorities and strategic objectives.
• Partner with stakeholders to identify opportunities for digital transformation automation data-driven decision making and AI-enabled solutions.
• Facilitate demand management portfolio prioritization and investment planning across the Real Estate and Facilities technology portfolio.
• Present strategy recommendations business cases and technology roadmaps to senior leadership.

Application & Product Leadership

• Own the lifecycle strategy governance support and continuous improvement of enterprise platforms supporting Real Estate Facilities Physical Security and Workplace Operations.
• Lead evaluation selection implementation and optimization of business applications and technology solutions.
• Ensure platforms remain secure scalable compliant and aligned with enterprise architecture standards.
• Partner with Architecture Infrastructure Cybersecurity Data and Enterprise Application teams to deliver integrated solutions.
• Champion the adoption of AI automation analytics and emerging technologies to improve business outcomes and user experiences.

Program & Portfolio Delivery

• Lead a portfolio of technology projects enhancements and strategic initiatives supporting Real Estate Facilities and Workplace Operations.
• Oversee technology delivery associated with office expansions relocations new site openings workplace modernization initiatives and M&A integration activities.
• Ensure projects are delivered on time within budget and aligned with business expectations.
• Manage resource planning budgeting demand forecasting and project governance activities.
• Identify risks dependencies and opportunities across the portfolio.

Operational Excellence & Vendor Management

• Accountable for operational support platform health service levels and customer satisfaction across systems within scope.
• Establish and monitor KPIs service metrics adoption metrics and value realization measures.
• Manage strategic vendor relationships contracts and service providers.
• Drive continuous improvement across support processes governance platform operations and service delivery.

People Leadership

• Lead and develop a team of project managers and technology professionals.
• Foster a culture of innovation accountability collaboration and customer focus.
• Provide coaching mentorship and career development opportunities for team members.
• Lead geographically dispersed vendors and managed service partners.

Knowledge & Skills

• Strong experience partnering with business leaders to develop technology strategy and deliver business outcomes.
• Experience managing enterprise applications digital platforms or technology product portfolios.
• Demonstrated success leading cross-functional technology initiatives in complex global environments.
• Experience with AI automation analytics workflow platforms or digital transformation programs.
• Strong understanding of application lifecycle management vendor management and IT service delivery.
• Excellent stakeholder management and executive communication skills.
• Proven ability to establish trusted relationships with senior business stakeholders and influence strategic decisions through technology leadership and business partnership.
• Ability to translate business requirements into technology solutions and measurable value.
• Experience leading technology teams vendors and managed service providers.
• Experience leading the technology workstream for office buildouts workplace expansions relocations new site openings or M&A integration activities.
• Knowledge of workplace facilities physical security or real estate systems is preferred.
• Experience with platforms such as Genetec Envoy IWMS BMS/BAS HiveWatch Commend Vital ServiceNow Microsoft 365 Power Platform or similar enterprise solutions is preferred.

Education & Experience

• Bachelors degree in Computer Science Information Systems Engineering Business or a related field.
• 10 years of progressive experience in Information Technology Enterprise Applications Digital Transformation Product Management or related disciplines.
• 5 years leading teams programs technology portfolios or major enterprise initiatives.
• Proven ability to establish trusted relationships with senior business stakeholders and influence strategic decisions through technology leadership and business partnership.
• Experience managing enterprise business applications and vendor-delivered solutions.
• Experience partnering with Real Estate Facilities Workplace Services Corporate Security or other business functions as an IT Business Partner Product Owner Technology Leader or Enterprise Applications leader.
• MBA Masters degree or equivalent combination of education and experience preferred.

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Pay Range:

Disclosure Statement:

Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertexs Policy on Flex @ Vertex Program and may be changed at any time.

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Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry ethnicity disability veteran status genetic information sexual orientation marital status or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager or contact Talent Acquisition at